Senior Site Reliability Engineer - Observability (x/f/m)

Your Impact

What you'll do

• Lead the observability strategy across the platform, with an emphasis on building scalable, developer-friendly logging and tracing capabilities
• Identify and lead large-scale cross-cutting reliability initiatives, including improvements to our incident detection, response, and postmortem analysis capabilities
• Take part in the on-call rotation, and actively contribute to improving our on-call experience by refining alerting, reducing noise, and ensuring actionable telemetry

Who you are

• Have a solid hands-on experience (3y+) on a large-scale production platform
• Have proven experience with cloud platforms such as AWS, Azure or Google Cloud
• Have solid understanding of containerization and orchestration technologies (Docker and Kubernetes)
• Have a strong understanding of Helm for managing Kubernetes manifests and ArgoCD for GitOps workflows
• Have deep expertise in observability tooling and architecture, such as:
  • Logging: Fluent Bit, OpenTelemetry, Loki, Elasticsearch, Logstash, Vector
  • Tracing: OpenTelemetry or proprietary APMs
  • Metrics: Prometheus, Thanos, Datadog, or equivalent
• Have proficiency in at least one programming language (Ruby, Python, Go, Java, etc.) and a deep understanding of infrastructure as code principles
• Have experience with monitoring and observability tools
• Like troubleshooting performance issues in complex environments
• Are fluent in English

• Have experience contributing to open-source observability projects
• Have worked in a high-growth tech environment
• Are passionate about developer experience and platform engineering

Life at Doctolib Tech

• Our solutions are built on a single fully cloud-native platform that supports web and mobile app interfaces, multiple languages, and is adapted to country and healthcare specialty requirements.
• Our stack is composed of Rails, TypeScript, Java, Python, Kotlin, Swift, and React Native.
• We leverage AI ethically across our products to empower patients and health professionals. Discover our AI vision here.

What we offer

• A Deutschlandticket (Germany-wide public transport pass) fully paid for by Doctolib
• 28 vacation days + 1 additional day for each full calendar year of employment (up to a maximum of 30 days)
• Work from abroad for up to 10 days per year thanks to our flexibility days policy
• Company health insurance with great supplementary benefits through our partner Allianz
• Company pension scheme (bAV) through Allianz with an employer subsidy of 40% (15% within the probationary period)
• The Doctolib Parent Care program, which includes one month additional parental leave and much more
• Enrollment in Doctolib's long-term employee value sharing plan called DoctoGrowth
• Free mental health and coaching services through our partner Moka.care
• Subsidized sports membership through our partner Urban Sports Club
• A flexible workplace policy offering both hybrid and office-based mode
• Alongside healthy snacks and our regular breakfast buffet, we provide a subsidized meal benefit
• For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support
• Relocation support in case of international mobility
• Access to the best AI tools for coding, development and dedicated training

Our interview process

• Recruiter Interview
• Technical SRE Interview
• System Design Interview
• Behavioral Interview
• At least one reference check

Job details

• Permanent position
• Tech stack: Kubernetes, Prometheus, OpenTelemetry, Loki, ArgoCD, Ruby, Python, Go
• Full-time
• Berlin, Germany
• Hybrid work setup (up to 2 remote days per week)
• Start date: as soon as possible

We welcome everyone

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