HEY THERE!
We are Mercedes-Benz.io. Our mission is to ignite and build the digital solutions for Mercedes-Benz by forming a tribe of digital enthusiasts that drive Mercedes-Benz digital future.
Therefore, we offer you flexibility! You can choose to work from our offices in Lisbon or Braga, or remotely from any location in Mainland Portugal. Nonetheless, our tribe is our beating heart so we often organize company events and gatherings to bring MB.ioneers together. While some are optional, we would require your presence for certain team events and/or occasions.
We don’t care about your shoes, as long as you are wearing the right attitude. At Mercedes-Benz.io we walk the talk and make things happen. We do not digitize for the sake of being digital but for a better tomorrow for our customers. That’s not our job; it’s our passion. Therefore, we love to reflect and challenge everything – the status quo, Mercedes-Benz, and ourselves. We share the same beliefs and stand up for each other and this is why we hire unique people to join our Tribe of digital enthusiasts.
WHAT IS CENTRAL OPS & SERVICES?
In the Central Operations and Services Area, we provide reliable cloud solutions and different technical services to enable Mercedes-Benz digital products to focus on their business purpose.
We build up cloud infrastructure and services such as CI/CD Tools, Monitoring & Logging solutions, and many more tools used by our software development teams. Besides just providing tools, our teams collaborate closely with the Software Development teams to ensure and increase developer satisfaction by optimizing the platform services.
The Teams within the Area enable e.g. Identity Access Management or coherent customer data handling for all users interacting with the digital touchpoints. Our central Service Management Team provides a overarching service management model including processes and tools.
IN THIS ROLE YOU WILL
Improve monitoring and help elevate the quality, performance, and resilience of our products.
Engage in and improve the whole lifecycle of services from inception and design, through deployment, operation, refinement and end of life (sundown)
Support services before they go live through activities such as system design advising, developing software platforms and frameworks, capacity planning and launch reviews
Maintain services once they are live by measuring and monitoring availability, latency and overall system health
Develop/maintain automation applications, scripts and CI/CD workflows for automating operational tasks to reduce manual intervention, minimize errors and improve efficiency
Be responsible for creating and maintaining documentation related with disaster recovery scenarios
Be part of the incident management and post-mortem process
Collaborate with development teams and lead and mentor other engineers
Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.
Senior Site Reliability Engineer Q&A's