Senior Security Operations Engineer

Are you a seasoned cybersecurity expert ready to take a pivotal role in defending a global leader in restaurant technology? Toast is seeking a Senior Security Operations Engineer to lead our defensive efforts, tackle the most sophisticated threats, and mentor a growing team of security professionals. This is an opportunity to shape security strategy and make a significant impact on our innovative restaurant platform.

Key Responsibilities:

• Lead and manage major security incidents from detection to resolution, serving as the primary technical point of contact for complex investigations.
• Develop and drive the security operations strategy, translating multi-year roadmaps into actionable projects and technical solutions.
• Serve as an escalation point for junior analysts, analyzing the most sophisticated alerts and anomalies. Continuously improve and automate security monitoring and response processes.
• Act as a security subject matter expert (SME), leading collaborative efforts with engineering teams to architect and implement robust Incident Response and investigative capabilities.
• Architect and engineer advanced detection logic and correlation rules across SIEM, EDR, and other security platforms to counter emerging threats.
• Master and optimize the use of EDR solutions for advanced threat hunting, forensic data collection, and rapid response actions.
• Design and lead proactive threat hunting missions, developing hypotheses based on threat intelligence and deep environmental knowledge.
• Mentor and develop junior security engineers, fostering a culture of technical excellence and continuous learning within the team.

Required Qualifications:

• 5-7+ years of progressive experience in security operations, incident response, or threat analysis, with a demonstrated history of handling complex incidents.
• Expert ability to articulate complex technical findings and strategic recommendations to a diverse audience, including executive leadership, technical staff, and legal counsel.
• Deep, hands-on knowledge of cloud architectures and security best practices in AWS, Azure, or GCP.
• Extensive experience architecting, implementing, and utilizing a wide array of security tools for log analysis, incident response, and vulnerability assessment.
• Familiarity with digital forensics tools to analyze and respond to security incidents effectively.
• Coding/scripting proficiency in one or more general purpose languages (e.g., Python, Go, Ruby) for automation and tool development.
• Expert-level experience with SIEM platforms such as Splunk, IBM QRadar, or Microsoft Sentinel, including the development of advanced correlation searches and dashboards.
• Solid understanding of vulnerability management principles and practices.

Preferred Qualifications:

• Degree in Information Security, Information Technology, or a related field.
• Proficiency with Malware Analysis and Reverse Engineering techniques.
• Knowledge of regulatory requirements in FinTech or similar high-security industries (e.g., PCI-DSS, SOX).
• Relevant advanced certifications are highly preferred (e.g., GCIH, GCFA, CISSP, OSCP).

Bonus:

• Experience evaluating and implementing AI/ML applications in cybersecurity, particularly for threat detection and response.
• Knowledge of securing mobile platforms (Android / iOS).

Benefits:

• Competitive salary and performance-based bonuses.
• Flexible working hours and remote work options.
• Comprehensive health insurance and wellness programs.
• Professional development opportunities and continuous learning.
• Collaborative and inclusive company culture.

Join us in our mission to empower the restaurant community. Your expertise will directly contribute to protecting our clients and their customers in an ever-evolving threat landscape. If you're passionate about cybersecurity and ready to make a real impact, we want to hear from you!

Toast is an equal opportunity employer committed to building a diverse and inclusive team.