Lead the implementation, optimisation, and support of advanced security technologies across customer environments, including SIEM, EDR, Email/Web Security, Cloud Security, and Identity solutions
Drive continuous improvement in security detection, visibility, and operational maturity, in collaboration with internal teams and customer stakeholders.
Work closely with the PMO to support structured delivery of security initiatives, ensuring alignment with scope, cost, and quality expectations.
Act as a key point of technical escalation for customer engagements and internal engineering challenges.
Champion quality assurance across engineering deliverables, including documentation, deployment standards, and service transition.
Mentor and guide junior engineering staff through knowledge sharing, technical reviews, and process alignment.
Engage directly with customers to provide strategic security advice, articulate technical solutions, and build trusted long-term relationships.
Support sales and pre-sales by contributing to solution design, scope validation, and proposal development.
Develop and maintain technical documentation, including architectural diagrams, implementation plans, tuning guides, and operational runbooks.
Stay abreast of emerging threats, techniques, and technologies to help evolve service offerings and maintain relevance in a fast-changing landscape.
Qualifications
5–7 years of experience in Security Engineering, ideally in customer-facing or managed services roles.
Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.
