Qode
Senior Scrum Master
TLDR
Support Agile delivery across complex, multi-team environments in the Financial Services domain while enabling high-performing teams and driving SAFe practices.
Position: Senior Scrum Master
Locations: Fort Mill, SC | New York, NY
Type: Full-Time
About the company:
Incedo is a global AI and data transformation specialist empowering companies to realize sustainable business impact from their digital investments by delivering ROI from AI@Scale.
As a long-term partner for strategy to execution, we operate at the intersection of business and technology. Our integrated services and platforms are built on the foundation of AI & Data, digital engineering, and operations transformation, bringing deep domain expertise and full stack capabilities together.
With over 4,000 people in the US, Canada, Latin America and India and a large, diverse portfolio of Fortune 500 enterprises and fast-growing clients worldwide, we work across banking & payments, wealth management, telecom, hi-tech and life sciences.
Overview
We are seeking an experienced Senior Scrum Master to support Agile delivery across complex, multi-team environments within the Financial Services domain. This role will focus on enabling high-performing teams, driving SAFe practices, managing dependencies, and ensuring successful execution of product and technology initiatives.
Key Responsibilities
- Provide Scrum Master support for 1–3 Agile teams operating in high-complexity, dependency-heavy environments
- Facilitate all Agile and SAFe ceremonies, including daily stand-ups, sprint planning, backlog refinement, retrospectives, and Program Increment (PI) Planning
- Lead PI Planning sessions and support teams in successfully delivering PI objectives
- Partner with Product Owners and stakeholders to support backlog prioritization and solution refinement aligned to business goals
- Proactively identify and manage risks, issues, and impediments, including defining impact, ownership, mitigation plans, and resolution timelines
- Manage and coordinate cross-team dependencies, ensuring alignment and minimizing delivery risks across multiple Agile teams
- Facilitate executive stakeholder readouts, providing clear updates, insights, and delivery transparency
- Drive continuous improvement through retrospectives and Agile coaching, fostering a culture of adaptability and learning
- Oversee Scrum and Kanban workflows, optimizing team processes and delivery efficiency
- Ensure adherence to Change and Release management standards
- Coordinate and prioritize resolution of production defects, incidents, and problem records to minimize business impact
Required Skills & Experience
- Bachelor’s degree in a relevant field or equivalent practical experience
- 10+ years of experience working in large-scale, multi-team enterprise Agile environments
- 7-8+ years of experience as a Scrum Master, preferably at a senior level
- Strong expertise in Scrum and Kanban frameworks, with working knowledge of SAFe principles
- Proven experience managing risks, issues, and cross-team dependencies in complex environments
- Experience facilitating PI Planning and presenting to executive stakeholders
- Background in Financial Services, Banking, Wealth Management, or Asset Management
- Exceptional communication, facilitation, and stakeholder management skills
- Strong interpersonal skills with the ability to influence and build collaborative relationships
Required Certifications & Tools
- SAFe Scrum Master certification or equivalent Agile certification (CSM, PSM, etc.)
- Experience with Agile tools such as Jira, Rally, or similar platforms
What Success Looks Like
- Consistent delivery of PI and sprint commitments across teams
- Effective management of dependencies with minimal delivery disruption
- High-performing teams with strong Agile discipline and continuous improvement
- Clear, concise communication with stakeholders and executive leadership
Qode is a technology-driven platform that transforms how recruiters and candidates connect by leveraging data and automation. Our solutions streamline the hiring process through machine learning, creating private talent pools and automating workflows, ultimately enhancing the quality of candidate evaluation and decision-making. With our no-code tools, we empower organizations to develop tailored recruitment strategies without needing extensive technical skills.
- Industry
- Internet Software & Services
Scrum Master