Senior Salesforce CPQ Adminstrator (Revenue Systems)
TLDR
Serve as the primary owner of the Quote-to-Contract ecosystem, ensuring reliable quoting, pricing, and approval workflows in a fast-moving SaaS environment.
-
Primary Ownership: Serve as the lead administrator for Salesforce CPQ, overseeing day-to-day quoting, pricing, approvals, renewals, and amendments.
-
Declarative Configuration: Own the configuration of products, SKUs, bundles, price books, discount schedules, and quote templates using a configuration-first approach.
-
Stakeholder Collaboration: Act as a key partner to RevOps, Sales, Renewals, Finance, and Product Operations to ensure CPQ processes meet business needs and remain operationally sustainable.
-
Tier 2 & 3 Support: Triage and resolve CPQ-related issues, including quote errors, pricing discrepancies, and document generation problems.
-
Systems Integration: Support process dependencies across the Salesforce ecosystem and adjacent platforms like DocuSign, BillingPlatform, NetSuite, and Marketo.
- Enablement & Training: Act as a client-facing resource by providing end-user guidance and training on quoting workflows and CPQ best practices.
- Documentation: Maintain clear admin procedures, support runbooks, and configuration records to support platform scale and continuity.
-
Extensive Experience: 8+ years of experience in Salesforce or business systems administration, with at least 4+ years specifically dedicated to hands-on Salesforce CPQ administration.
-
Technical Proficiency: Strong expertise in Salesforce declarative tools (Flows, validation rules, permission sets) and core CPQ metadata.
-
Process Expertise: A deep understanding of Quote-to-Contract or Quote-to-Cash processes within a subscription-based SaaS environment.
-
Certifications: Active Salesforce Administrator certification is required. A Salesforce CPQ Specialist or related revenue-platform certification is strongly preferred.
-
Problem-Solving Skills: Proven ability to diagnose complex quote and workflow issues quickly and accurately.
-
Education: A Bachelor’s degree in Information Systems, Business, Computer Science, or a related field is preferred.
-
An Independent Owner: You take high-degree ownership of your work and use sound judgment to assess business impact and urgency.
-
A Scalable Architect: You prefer declarative solutions whenever possible and know exactly when to escalate complex needs to developers or architects.
-
A Consultative Communicator: You are comfortable working directly with sales stakeholders, translating technical jargon into clear business value.
-
Operationally Aware: You understand how a single configuration change in CPQ affects downstream billing, contracting, and renewals.
-
Disciplined & Detailed: You believe that a project isn't finished until the documentation is clear and the release is validated.
Emburse builds AI-powered financial operation platforms that streamline travel and expense management for organizations. Designed for businesses looking to modernize their spend management, Emburse's solutions drive efficiency and deliver tangible business value for over 18,000 customers.
- Founded
- Founded 2020
- Employees
- 500+ employees
- Industry
- Internet Software & Services