Why we are looking for support
We are looking for a Senior Salesforce Consultant & Business Analyst (m/f/d) to strengthen our Consulting Practice.
Your tasks
- Collaborate with clients to analyse business requirements, user stories and future needs.
- Prepare and facilitate client discovery workshops to collect requirements and understand business challenges while maintaining responsibility for the completion and accuracy of work products.
- Document workshop material, build process maps and write detailed user stories, requirements, and acceptance criteria.
- Participation in all project lifecycle stages, including functional build activities, QA, UAT and deployment.
- Configure salesforce flows, validation rules and formulas among other.
- Communicate clear requirements to Developers or Technical Consultants for custom development.
- Stay up-to-date on the latest innovations, trends, and developments around Salesforce to provide the most cutting-edge solutions to clients.
- Develop your skills through Salesforce training courses and mentoring.
- Participate in solution design activities, by propose solutions for business process automation, enhanced user experience, and data structure.
- Participate in internal initiatives and innovation tasks.
- Participate in sales activities, including conducting discoveries, executing demos, and preparation of proposal response.
Requirements
- Minimum of 3 years of experience in consulting.
- Proven experience in functional requirements gathering for at least 2 years.
- Minimum of 2 years experience working with Consumer Goods Clients.
- At least 3 years of experience with Salesforce Sales, Service, B2C Commerce or B2B Commerce Cloud. Marketing Cloud experience on top is considered an added benefit.
- Salesforce certifications are a benefit.
- Hands on configuration experience with Salesforce formulas, process builder, flows.
- Proactive, can-do attitude and a mind designed for problem-solving.
- Capable of working in a remote team.
- Experience with industry clouds such as Consumer Goods Cloud are considered a benefit.
- Experience in Project Management or SCRUM is considered a benefit.
- English language skill is a must.
- Language skills are considered a benefit, preferred German.
- Candidate must be based in Greece, Portugal or Germany.
