Senior Salesforce Administrator

We are looking for a proactive Sr. Salesforce Administrator to join our client with hands-on experience in Salesforce B2B Commerce to manage and optimize our Salesforce environment for scalable B2B solutions and improved customer experience. In this role, you will engage with key stakeholders utilizing analytics and technology to drive initiatives and solve business problems. You will ensure business value, communicate results, and make executive presentations within a leading business technology team focused on innovation in lubricant distribution.

This is a hybrid, contract-to-hire opportunity with one of Verinext's clients requiring three days/week onsite in King of Prussia.

Requirements

Salesforce Administration

• Serve as primary Salesforce administrator for IT initiatives, focusing on B2B Commerce and system integrations.
• Collaborate with LOB admins to validate changes per IT standards.
• Oversee deployment preparation for Salesforce changes using version control and release tools.
• Manage Jira tickets for Salesforce workstreams, ensuring clarity and tracking deliverables.
• Administer user setup, roles, permissions, and data security.
• Conduct regular system audits and maintain data integrity.
• Ensure data quality across Salesforce objects and implement governance standards.
• Aid in modernizing B2C and B2B commerce solutions with usability feedback.

B2B Commerce Implementation & Support

• Configure and maintain Salesforce B2B Commerce storefronts and product data.
• Implement B2B customer journey components as defined by stakeholders.
• Support integration with ERP, payment gateways, and third-party systems.

Customization & Optimization

• Customize layouts, Lightning components, and processes to suit business needs.
• Build and optimize workflows and automation tools.
• Monitor system performance and recommend improvements.

Reporting & Analytics

• Create and maintain reports/dashboards for KPIs and engagement tracking.
• Provide data-driven insights to teams across sales and marketing.

Training & Documentation

• Develop user guides and conduct training for stakeholders.
• Document configurations and change management activities.
• Facilitate cloud technology implementation with on-prem integration.
• Troubleshoot network environments for performance and uptime.
• Deliver executive-level reporting and technology roadmap recommendations.

Education/Experience:

• Over 3 years of experience working as a Salesforce Administrator.
• At least 1 year of experience with Salesforce B2B Classic Commerce (previously known as CloudCraze).
• Minimum of 1 year of experience utilizing Salesforce B2B Lightning.
• Proficiency with version control systems (such as Git).
• Salesforce Administrator Certification is mandatory; having B2B Commerce or additional Salesforce certifications is advantageous.
• Solid grasp of Salesforce architecture, data models, and security protocols.
• Exceptional communication and problem-solving abilities.
• Bachelor’s degree in Computer Science, Information Systems, or a related discipline, or equivalent professional experience.

Preferred Skills:

• Familiarity with Apex, Visualforce, and Lightning Web Components.
• Experience with integration tools (e.g., Dell Boomi, Mulesoft, etc.) and working with REST/SOAP APIs.
• Experience in B2B sectors, including manufacturing, wholesale, or distribution.
• Understanding of CPQ, quoting, order management, and customer portals.
• Experience with Agile/Scrum methodologies for project delivery using Jira.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)