Senior Sales/Revenue Operations Analyst

We are expanding our Revenue Operations function and looking for a Senior Sales Operations Analyst to join our high-impact team. In this role, you will be a "force multiplier," acting as the link between data, processes, and execution. You won't just report on the "what"—you will dive into the "why" to identify gaps and build the scalable workflows that define our next phase of growth. 

By analyzing data, optimizing processes, and providing strategic insights, this position ensures that the sales team operates efficiently and effectively. We consider ourselves builders, problem solvers, and strategic partners who transform uncertainty into clarity and fragmented processes into scalable, repeatable systems. Partnering  closely with Sales Leadership, Finance, and BizTech, you will ensure our sales engine is predictable, trusted, and highly efficient. This role is designed for a strategic problem-solver who thrives in ambiguity and is excited to drive growth through automation and deep data-driven insights.

Responsibilities

• Establish the Rhythm: Design and lead the sales operating cadence, including forecasting, pipeline health reviews, and QBRs. Partner with business analytics to build out scalable reporting. 
• Architect & Optimize Processes: Identify bottlenecks  in the lead-to-close lifecycle. Map and refine workflows that remove friction for our reps.
• Actionable Insights: Look past the "what" to find the "why." Perform deep-dive analyses to optimize win rates and highlight areas for performance improvement.
• Analyze Sales Metrics: Identify trends and opportunities through in-depth data analysis.
• Drive Innovation & AI Strategy: Actively identify opportunities to prototype AI-powered tools (e.g., analytics copilots, automated lead routing) to eliminate manual friction and enhance representative productivity.
• Data Integrity & Governance: Partner with Business Analytics to refine reporting and act as a firm advocate for CRM hygiene—ensuring our data is a source of truth, not a point of confusion.
• The Strategic Problem Solver: You thrive in problem-solving. You have the natural insight to identify gaps, the initiative to address them, and the interpersonal skills to collaboratively develop and implement solutions.

Requirements

• 4+ years of experience in Sales Operations, RevOps, or a similar analytical GTM role within a high-growth B2B SaaS environment.
• First-Principles Thinker: You can break down complex, ambiguous issues, test hypotheses, and develop structured solutions from the ground up.
• Self-Starter: A high-urgency problem solver with a strong desire to get things done. You manage multiple projects with ease, maintain flexibility, and remain firm on process adoption and data standards.
• Proven experience building or refining sales processes and operating rhythms from the ground up.
• Communication: Excellent written and verbal skills, with the ability to distill complex data into a clear "so what?" for executive stakeholders.
• Technical Stack: Experience with Salesforce and the modern RevOps stack (e.g. Gong, ZoomInfo, Outreach, or similar).

Why Join Us?

• Foundational Ownership: You’ll have a seat at the table during the early stages of our RevOps evolution.
• Visibility: This role has a direct line to leadership and an outsized impact on our revenue trajectory.
• Scale: We’re moving fast. If you thrive in environments where you can see your work reflected in the company’s growth, you’ll fit right in.

Benefits

As a full-time employee, Recurly offers competitive benefits programs, perks and options designed to fit your needs and the needs of your family. We offer medical, dental and vision benefits and a menu from which to choose options that work best for you and eligible dependents. We also offer life insurance, short and long-term disability, hospital indemnity, critical illness coverage, employee accident protection, health savings account (HSA) with company contribution & flexible spending account (FSA) options, employee assistance program, Legal and Pet Insurance.

Other perks may include:

401(k) Retirement Plan and company match

Flex Time Off

Company Events

Training/Development

Tuition reimbursement

Commuter benefits

Volunteer opportunities

Recurly is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, age, race, religion, or any other classification which is protected by applicable law. Recurly is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected]