We Speak Safety and Efficiency:
In September of 2024, Bestpass, Fleetworthy, ExpressTruckTax and Drivewyze rebranded as Fleetworthy. This rebrand reflects our ongoing mission to simplify fleet safety, compliance, and toll management under one unified brand.
Fleetworthy is revolutionizing road safety and fleet management with a command center for safety, compliance, and efficiency. Our connected suite provides real-time insights and control, enabling customers to maximize efficiency, reduce risk, and save money.
With technology that unifies safety, compliance, toll management, weigh station bypass, and more, Fleetworthy empowers organizations to perform at their best. We simplify operations to ensure every vehicle and driver is not just compliant, but beyond compliant. Supporting millions of drivers and vehicles, Fleetworthy is leading a new era in road safety and fleet technology.
At Fleetworthy, you’re in the driver’s seat!
About the Role
We’re looking for a highly motivated, analytical Sales Operations Specialist to join our growing team. This role sits within Revenue Operations and partners closely with Sales, Sales Enablement, Marketing, IT, Finance, and Customer Experience to improve operational efficiency, strengthen data integrity, and scale our revenue systems. You’ll be a hands-on Salesforce power user/admin who also loves connecting systems, improving processes, and applying automation/AI to help teams sell smarter.
This is an ideal role for someone who is detail-oriented, curious, and eager to build best-in-class workflows and reporting across a modern GTM tech stack.
What You’ll Do
Lead CRM Data Hygiene & Governance
- Drive ongoing data hygiene efforts including de-duplication, enrichment, lifecycle management, and compliance.
- Establish and maintain data standards, field definitions, and operational guardrails in partnership with cross-functional teams.
- Ensure pricing, products, and contract-related records are accurate and accessible for leadership.
Drive CRM, Automation, and AI Improvements that Move the Needle
- Support Salesforce workflows, automations, and user experiences that increase seller productivity and data quality.
- Identify high-impact opportunities for AI-enabled enhancements (e.g., routing, enrichment, activity capture, pipeline hygiene, forecasting support).
- Partner with stakeholders to translate business needs into scalable system solutions.
- Support integration troubleshooting, monitoring, and documentation to ensure reliable data flow and clean handoffs between systems.
Build Reporting, Insights, and Operational Confidence
- Create and enhance Salesforce reports and dashboards to support pipeline visibility, activity tracking, funnel performance, and operational KPIs.
- Support BI workflows and stakeholder reporting needs (e.g., Power BI).
- Collaborate with data teams on data transformations/queries as needed (SQL-heavy environment).
Project & Change Management + Enablement Partnership
- Drive planning, prioritization, and delivery of RevOps system projects and enhancements.
- Partner with Sales Enablement to monitor adoption, launch improvements, and deliver training and communications.
- Build and maintain process documentation, tool training materials, and integration documentation.
- Support user onboarding/offboarding across the revenue tech stack and maintain internal knowledge articles.
Additional Revenue Operations Support
- Maintain pricing and contract records in Salesforce and systems like LinkSquares (and/or DocuSign).
- Perform other Revenue Operations and data-related tasks as needed.
What You’ll Bring (Requirements)
- 3+ years in a Revenue Operations / Sales Operations function with a focus on systems, process, and business operations.
- Salesforce Administrator experience (3+ years) including configuration, customization, automations/flows, reports, dashboards, and security/access fundamentals.
- Strong working knowledge of Salesforce Sales Cloud (bonus for Revenue Cloud and/or Service Cloud).
- Strong working knowledge of SQL (comfort writing queries to validate, troubleshoot, and analyze GTM data).
- Strong proficiency with Excel (advanced formulas, pivot tables, data visualization).
- Experience supporting and/or owning system integrations (APIs, middleware concepts, data mapping, sync behavior, error handling).
- Experience with BI and reporting tools such as Power BI (or equivalent).
- Strong project management skills: scoping, prioritization, documentation, stakeholder alignment, and execution.
- Excellent interpersonal and communication skills, able to explain technical concepts to non-technical stakeholders.
- Ability to thrive in a fast-paced environment with multiple priorities and evolving requirements.
- A builder mindset: curiosity, strong ownership, and a passion for learning new technologies.
Preferred Qualifications (Nice-to-Have)
- Experience with Databricks (or modern data platforms/warehouses).
- Experience with SOQL tooling and admin accelerators (e.g., Salesforce Inspector, Workbench, AppExchange tools).
- Familiarity with data enrichment and routing best practices.
What Success Looks Like
- Salesforce is trusted: cleaner data, fewer duplicates, consistent definitions, and better governance.
- The revenue tech stack “just works”: integrations are stable, documented, and easy to troubleshoot.
- Sellers and leaders have clear visibility: dashboards and reporting are adopted and actionable.
What Drives Us to Work Every Day:
- We pride ourselves on making a difference, for our employees, clients, and their businesses.
- We accept team members for who they are and what they bring to the table.
- We are proud to build all our relationships based on transparency and trust.
- We are a team of energetic and curious individuals passionate about the work we do every day!
Our Core Values – We are 1TEAM
- People 1st - People 1st! We win as a team by collaborating, having each other’s backs, and bringing out the best in each other. We always treat others as they would like to be treated.
- Trust - We inspire trust by delivering on our promises, owning outcomes, being transparent in our communications, and acting with integrity.
- Every Trip Matters - Because every trip that our customers take is important to them, it's important to us. Whether it is a load being hauled across the country or a service vehicle traveling on a toll road, our customers count on us to deliver the right expertise, software, and data to make every trip safe, efficient, and productive.
- Always Innovating - We solve for the customer and focus on outcomes. We are nimble in our approach. When we fail, we fail fast and learn from it. We are here to disrupt, not to fit in.
- Mindset - We are committed to a growth mindset. Our efforts and attitudes are what determine our abilities. We embrace good criticism. We seek new challenges. We never stop learning.
About Bestpass: Bestpass is a comprehensive payment platform provider and leader in toll management solutions for commercial fleets of all sizes. Bestpass saves fleets time and money by consolidating payments and providing insight into cost per vehicle. Bestpass, founded in 2001, covers 100% of major toll roads across the U.S., supports more than 30,000 customers, and processes over $1.5 billion in toll transactions annually. Bestpass offers a range of toll coverage options for owner-operators, regional fleets, and national fleets, as well as customized solutions for specific needs.
About Fleetworthy Solutions: Fleetworthy Solutions, Inc. provides DOT safety and regulatory compliance services to commercial fleets that take them Beyond Compliant. Fleetworthy combines exceptional client service, advanced technologies, and more than 40 years of transportation industry expertise to make sure that drivers and assets are truly fleetworthy. The company helps private fleets, for-hire carriers and third-party logistics companies of all sizes surpass compliance of federal, state, and local regulations and streamline processes to reduce costs and mitigate risks.
Fleetworthy is committed to fostering a diverse and inclusive culture that is respectful and welcoming of individual differences. We are proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or maternity status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations
