Senior Sales Manager

Lead and develop a team of Sales Managers, coaching them to hit and exceed their collective team targets and KPIs.

Mentor and coach managers to improve their leadership, sales and coaching abilities through regular 1:1s, PDPs, and L & D sessions.

Build a high-performance culture aligned with OEV values and acting as a role model for the department.

Identify and support future leaders, creating a sustainable talent pipeline for internal promotion and succession planning.

Strategic Pipeline Management: Oversee the entire team's pipeline, identifying bottlenecks/opportunities and collaborating with your team and cross-functional stakeholders to overcome.

Drive Results: Exceed overall sales targets for all teams under your leadership, providing the data-driven insights necessary for the entire department to grow.

Data-Driven Decisions: Use data analysis to "create a story" that explains performance, building actionable plans for the leadership team.

Methodology Champion: Act as the champion of our sales methodology, ensuring managers embed it effectively to drive conversion and quality.

Top Talent Attraction: Recruit, onboard, and retain high-performing Sales Managers and EV Experts, ensuring the quality of hiring across all sales teams remains high.

Onboarding Excellence: Regularly review and refine the onboarding journey to accelerate new-hire success and ensure teams are ready to hit the ground running.

Champion CX: Oversee and analyse CSAT and Trustpilot scores, using these insights to drive tangible improvements at every customer touchpoint.

Regulatory Oversight: Maintain strategic oversight of QA and compliance, ensuring all teams consistently adhere to FCA guidelines and quality standards.

Complaint Resolution: Identify root causes of systemic complaints and implement proactive process changes to turn negative experiences into positive ones.

Strategic Partner: Collaborate with Marketing, CS, and other leaders to enhance the customer journey and influence lead quality and volume.

Drive Innovation: Proactively suggest improvements, step in to lead key projects or make decisions when the Head of Sales is unavailable.

Change Management: Communicate complex changes clearly, managing the mindset of the management tier to maintain high morale and prevent resistance during transitions.

Extensive Sales Management Experience: Proven track record in B2B or B2B2C environments, specifically managing "managers of managers" in a high-volume, phone-based setting.

Strategic Mindset: The ability to move between day-to-day execution and long-term strategic planning, understanding how departmental performance impacts wider OEV goals.

Data Fluency: Strong analytical skills with the ability to interpret complex data sets to drive performance and process improvements.

Exceptional Communication: The ability to lead, influence, and mentor across multiple management tiers.

Passion for the Mission: A genuine drive for decarbonisation and electric vehicles, paired with a "Customer Love" mindset.

Adaptability: A self-starter attitude that thrives in a fast-paced, ever-changing growth environment.

🤖 We use AI to help us assess applications fairly and objectively. We’re totally fine with you using AI as a tool to help prepare too. That said, when we get to the interview and assessment stage, we’re really interested in hearing your unique perspective and real-world stories. That’s the stuff we can’t get from a bot or a prompt!