Senior Sales Engineer, Central America and Caribbean

AI overview

Lead pre-sales activities for cutting-edge cybersecurity solutions while collaborating with partners and providing expert guidance across Central America and the Caribbean.
About Us Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com. What You Will Do
  • Lead pre-sales activities for comprehensive portfolio of cybersecurity solutions and services in support of the Central American and Caribbean (CCA) region.
  • Collaborate with CCA partners and resellers to enhance their sales efforts by providing technical expertise and engineering support for Sophos solutions.
  • Serve as product expert for customers with Sophos XGS Next Generation Firewalls, Encryption, Endpoint Protection, Risk and Compliance, Mobile Security, and broader Cybersecurity measures.
  • Deliver in-depth corporate information to customers and key accounts, focusing on the latest security trends, emerging attack vectors, and advanced research on vulnerabilities.
  • Share strategies to effectively mitigate cybersecurity threats, informed by cutting-edge research and real-world attack methodologies.
  • Provide technical guidance to partners and resellers to enhance their understanding and capabilities with Sophos solutions.
  • Articulate complex security concepts and solutions from technical teams to C -Level.
  • Stay abreast of the latest developments in cybersecurity, including threat landscapes, defensive strategies, and compliance requirements.
  • Ensure that customers are well-informed about the potential threats and the best practices to protect their digital assets.
  • Reports to HQ at 3090 Nowitzki Way, Suite 300, Dallas, TX 75219. Telecommuting permissible from home office anywhere in the U.S.
  • Up to 25% travel to visit current and prospective customers in Central America and Caribbean (the assigned sales territory).
  • What You Will Bring
  • Bachelor’s degree in Computer Science, Information Technology, Software Engineering or related technical field (or foreign degree equivalent) and at least 5 years of experience working with decision makers to achieve sales quotas in IT or cybersecurity industry.
  • Demonstrated ability with Managed Detection and Response (MDR) services as well as Incident Response offerings; Demonstrated ability with technical cybersecurity understanding including protection methods for Networks, Cloud Workloads, Windows, Linux and Mac OS devices
  • Demonstrated ability with delivering high quality, engaging product demos to current and prospective customers
  • Demonstrated ability with delivering outstanding customer experience and clearly articulating competitive advantages to both technical and business-level audiences
  • Demonstrated ability selling through and with channel partners, and ability to thrive in a team selling environment.
  • In the United States, the base salary for this role ranges from $172,000 to $286,000. In addition to the base salary, there's a component for target sales commissions alongside a comprehensive benefits package.  A candidate’s specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs. 

    Resumes to: J. Boyer Jessica.boyer@sophos.com



    Ready to Join Us?
    At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.

    What's Great About Sophos?
    ·   Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.
    ·   Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit
    ·   Employee-led diversity and inclusion networks that build community and provide education and advocacy
    ·   Annual charity and fundraising initiatives and volunteer days for employees to support local communities
    ·   Global employee sustainability initiatives to reduce our environmental footprint
    ·   Global fitness and trivia competitions to keep our bodies and minds sharp
    ·   Global wellbeing days for employees to relax and recharge 
    ·   Monthly wellbeing webinars and training to support employee health and wellbeing

    Our Commitment To You
    We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity.   We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team.  All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation.  We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. 

    Data Protection
    If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos.  If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights.  For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos

    Perks & Benefits Extracted with AI

    • Education Stipend: Employee-led diversity and inclusion networks that build community and provide education and advocacy
    • Charity initiatives: Annual charity and fundraising initiatives and volunteer days for employees to support local communities
    • Remote-Friendly: Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach.

    Sophos is a global cybersecurity provider offering innovative solutions for endpoint, network, and email security. With a focus on simplicity and expertise, Sophos protects organizations worldwide against cyber threats.

    View all jobs
    Salary
    $172,000 – $286,000 per year
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