Senior Sales Engineer AI SaaS

Raft is the intelligent logistics platform that’s rewriting the technology playbook for freight forwarders and customs brokers in the automation era. A dynamic UK-based technology company with a global impact across logistics, we’re searching for a Lead Sales Engineer who is excited by the prospect of working in a rapidly growing international scale-up. We have significant runway thanks to our most recent Series B funding, which we raised from some of the best investors in the space: Eight Roads (Alibaba, Spendesk, Toast), Bessemer Venture Partners (LinkedIn, Twilio, Shopify), Episode 1 (Zoopla, Betfair, Shazam) and Dynamo Ventures (Sennder, Stord, Gatik).

As a Senior Sales Engineer you are critical in presenting the value of Raft’s capabilities to a broad set of prospects. As we continue to grow, you'll be collaborating with Account Executives as a trusted advisor to customers working to tie our solutions to their business needs. Our SE’s need to be nimble, able to clearly articulate the technical benefits and requirements of the Raft platform to developers and product managers, and express the value of our product to high-level executives.

Day-to-day you will:

• Analyze customer technical requirements to recommend optimal product configurations and implementation strategies, and complete RFPs and security questionnaires.
• Develop technical proof of concepts, demos, and tools to support the Sales, Pre-sales, and Customer Success teams, enhancing customer engagement and solution delivery.
• Serve as a key technical resource and expert on the integration and capabilities of Raft's products, facilitating internal and external presentations on these topics.
• Foster strong partnerships with the Product team and maintain a feedback loop with potential customers to influence product development and improvements.
• Proactively identify and address barriers that hinder customer satisfaction and revenue growth, championing customer needs and solutions within the organisation.
  

We specifically want someone who has:

• Extensive experience in the SaaS enterprise software sector.
• In-depth technical understanding of SaaS products and underlying technologies.
• Capable of translating complex technical information for non-technical audiences.
• Familiarity with multiple programming languages and key industry tools, including Python, JavaScript, databases, message brokers, and cloud platforms.
• Entrepreneurial mindset with strong analytical skills, sound business judgment, and excellent communication abilities.
• A strong plus is Senior Sales Engineer experience, particularly if it includes AI/ML or the supply chain sector.

Apply because you want to...

• Have the opportunity to work in a global market and compete with best in class companies who are on the front line of Machine Learning and Engineering developments
• Work in a modern Product-led company where your contributions are valued and have real-world impact
• Get exposure to working with stakeholders on a global level across different industries
• Work in a tech, fast-paced and challenging environment that provides opportunities for professional and personal growth
• Work in a diverse and multicultural environment