Senior Sales Enablement Manager

Industrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry. Everything we do comes down to creating great days for teams of all sizes and stages, including our own. We believe that what makes a great day at work is the people on your team and the problems you get to solve together. We’re looking for people who love thinking outside the box and thrive in a truly collaborative setting. As teammates, we encourage new ideas and toast every win. We’re excited about having a meaningful impact on people’s workplace experience.  

Great days also start when everyone can be their authentic self at work. Diversity of backgrounds, thoughts, and ideas is critical to our success in delivering great workplace experiences, both for our members and for each other. Industrious is committed to creating an inclusive, respectful environment that embraces your individuality and quirkiness. You are valued for who YOU are. We celebrate our people as individuals who can accomplish great things when we work together as one team. To learn more, visit www.industriousoffice.com/careers.

About the role:

As the Senior Sales Enablement Manager, you’ll be responsible for building and delivering the training programs that equip our sales and unit operations teams to succeed. This includes leading all new hire training, designing and scaling ongoing skills development, and partnering closely with sales leaders to improve conversion rates, sales acumen, and operational consistency.

Reporting to the Director of Sales Operations, you’ll create and deliver training across sales methodology, objection handling, systems use, and product knowledge. You will be responsible for developing both centrally-led training sessions and enabling local leaders to deliver consistent coaching across markets. Your work will directly impact our ability to improve conversion rates, reduce ramp time, and drive stronger performance against revenue goals.

This is a hands-on, cross-functional role for someone who knows how to build clear, effective training programs—and isn’t afraid to hold others accountable for delivering them consistently.

Candidates must be based in one of our Industrious Hub Markets - NYC, Atlanta, Austin, Boston, Chicago, DMV, LA, Miami, Phoenix or Tampa. We anticipate that the role will include 10-15% travel for in person training.

Key Responsibilities:

Sales Training and Development

• Design and deliver training programs to enhance sales performance, focusing on consultative and value-based selling, improving in-person tour quality for prospective tenants, and increasing close rates.
• Deliver onboarding and create ramping programs for new hires in both sales and operational roles.
• Coach Area Sales Leads (ASLs) to become local trainers for Membership Experience Managers (MxMs), ensuring scalability and consistency in each market.
• Lead ongoing skills development initiatives across the sales organization, including sales process, objection handling, and deal progression.

Training Delivery and Coaching

• Facilitate live training sessions (virtual and in-person) and develop self-guided resources for continued learning.
• Build a cadence of locally delivered coaching sessions by equipping field leaders with the materials and structure to reinforce centralized trainings.
• Audit training sessions and provide feedback to ensure consistency and quality across all markets.

Content Development

• Own and maintain a centralized library of training materials, including playbooks, scripts, call recordings, and sales guides.
• Ensure all content reflects current product positioning, pricing, and process standards.

Performance & Feedback

• Collaborate with sales and operations leadership to identify training gaps based on performance trends.
• Implement tracking mechanisms to measure ramp time, tool adoption, and training effectiveness.
• Gather ongoing feedback from team members to refine training materials and adjust strategy where needed.

Systems and Process Training

• Deliver training on key tools and systems (CRM, proposal tools, internal platforms) to ensure consistent usage and reduce errors.
• Create clear usage guidelines and reinforce them through training and follow-up.
• Lead training rollouts for new tools, features, and process changes, ensuring smooth adoption.

This Role is for You if…

• You’re a natural influencer who can motivate and align both individual contributors and leaders toward a unified vision.
• You have demonstrated expertise in sales enablement within a high-growth, customer-facing environment, including designing and executing training programs.
• You thrive on collaboration, building strong relationships across multiple departments (Sales, Unit Ops, Marketing, Product, etc.) to gather insights and drive alignment.
• You’re skilled at change management—leading cross-functional rollouts of new systems, processes, and products with clear communication and strong stakeholder buy-in.
• You excel at coaching and have experience developing content, frameworks, and structured feedback loops that guide reps toward consultative sales success.
• You approach problems with a data mindset, leveraging sales metrics and analytics to identify gaps, optimize performance, and inform strategic decisions

This Role Isn’t for You if…

• You prefer working alone and dislike collaborating with multiple teams to achieve a common goal.
• You do not enjoy coaching or training others and prefer an individual contributor role rather than an enablement/leadership function.
• You aren’t comfortable with ambiguity in a growing organization that constantly iterates on new tools, products, and processes.
• You lack interest in developing structured processes, building feedback loops, or consistently auditing performance metrics.
• You don’t want to travel occasionally or adapt your approach for geographically dispersed teams (including Area Sales Leads and Membership Experience Managers).

About you:

• 5+ years of experience in sales enablement, sales training, or sales operations.
• Proven track record of creating and delivering training programs that drive sales performance.
• Experienced in teaching others how to effectively deliver sales coaching.
• Have trained leaders on how to deliver coaching.
• Experience enabling inbound or in-person sales teams in a structured, customer-facing environment.
• Comfortable training teams on CRM and sales tools; confident addressing common usage gaps.
• Proficient in analyzing sales performance data and translating it into actionable training priorities.
• Strong written communication and presentation skills.
• Familiarity with SPIN selling or similar consultative methodologies preferred.

Compensation & Benefits:

The expected on-target-earnings in this role are $130,000-$150,000. This includes an annual base pay between $110,000-$130,000 and a target quarterly bonus of $5,000. The successful candidate's actual compensation will be based upon a variety of factors, including but not limited to work experience, job related knowledge, skills and professional qualifications.

Financial compensation is just one component of Industrious’ total compensation package that may be available to employees. Other great employee perks and benefits include heavily subsidized healthcare plans, generous paid time off, company stock options, wellness programs, professional development grants, 401k plan, and many other benefits, subject to applicable eligibility criteria and company policies.

If your expected compensation falls outside of the given range, and you are still interested in working at Industrious, we’d love for you to join our Talent Pipeline and be kept in the loop for all new opportunities that could be a good fit for your experience.

Equal Employment Opportunity: Industrious is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.