Senior Sales Director – Hosting & Telco (m/f/d)

Our mission:

Discover what Open-Xchange offers you:

• We work in a non-hierarchical organization that empowers everyone to take responsibility, stay focused, and contribute directly to the company’s success and customer value.
• We value expertise and continuous professional development. Our professionals work closely with experienced colleagues, take ownership of their work, and continuously expand their skills.
• Openness and diversity are core to OX. Different perspectives, backgrounds, and ways of thinking strengthen our collaboration and help us see the bigger picture.

Your team:

Your new job:

• Own and grow a portfolio of key Hosting and Telco accounts across North America, driving both new business and long-term expansion.
• Build and maintain strong relationships with senior stakeholders, acting as the trusted advisor and primary point of contact throughout the customer lifecycle.
• Align internal teams (product, engineering, operations) around customer needs, ensuring successful delivery while balancing commercial objectives.
• Identify growth opportunities by understanding customer and market needs, and lead upsell and expansion initiatives end-to-end.
• Represent the voice of the customer internally, influencing product direction and helping close gaps between expectations and delivery.
• Take full ownership of revenue-related KPIs, including customer satisfaction, retention, and growth.
• Travel across the Americas (USA, Canada and South America) as required to support customer engagement and business development.

Your background:

• Senior sales professional with a proven track record of successfully selling into Hosting and/or Telco markets in North America.
• Strong experience managing complex sales cycles and building strategic customer relationships.
• Revenue-driven mindset with a strong focus on growth, upselling, and achieving commercial targets.
• Solid understanding of cloud, infrastructure, or messaging technologies, with the ability to translate technical value into business outcomes.
• Familiarity with messaging technologies and/or messaging-anti-abuse, particularly email systems and mail server platforms such as Dovecot. Knowledge of open-source ecosystems and commercial messaging solutions is a plus.
• Ability and willingness to work primarily within East Coast US business hours to effectively engage with customers and internal stakeholders.
• Self-driven and comfortable operating in a remote-first, fast-moving environment.
• Strong verbal and written communication skills in English.
• Intrinsic motivation to take ownership and a passion for open-source technologies, thriving in a low-hierarchy environment.
• Comfortable working in a remote-first environment with multicultural teams across different time zones.

This is what you get at Open-Xchange:

• The flexibility to work 100% remotely ensures a work environment that suits you best.
• Flexible working hours that allow you to successfully combine your home and family responsibilities with work. 
• Getting together in-person for workshops and fun team events. 
• Time off to volunteer – and mental health support when you need it.
• We provide financial relief through a subsidy for ergonomic chairs and desks.
• We can discuss further location-related benefits together in an initial talk.

Join the team:

Your contact person: