Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 50 million customers, and built a platform for the region’s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.
About the Role
The purpose of the Senior Safety & Security Associate is to take ownership of physical security measures, drive safety programs and support our aim of making Careem the safest platform throughout our network. This role will report to the Head of Safety Security (BC) and work closely with the OpsManagers, GM’s, and other Safety & Security Managers.
What you'll do
- Support the Safety & Security team with the design, implementation and ongoing management of physical security measures, processes and systems including:
- Office safety & security measures
- Travel security program
- Incident management
- Drive the implementation of safety & security initiatives and measures across our footprint in collaboration with the country and city stakeholders
- Support the running of Safety & Security Operations Center team and be its subject matter expert in incident management actions, response and escalation protocols
- Ensure continuous process improvements by designing, implementing and maintaining audit programs
- Recommend innovative solutions to safety & security challenges
- Lead investigations into safety and/or security related issues and complaints including supporting the compliance team
What you'll need
- At least 2+ years of experience in a Safety & Security Operations
- Competency in spoken and written English
- Excellent communication skills
- Ability to work alone as well as part of a team
- Experience in investigations and/or anti-fraud is highly preferred
- Project management experience would be a distinct advantage
- Experience within operations and safety is preferable
- Education level: undergraduate or equivalent
What we’ll provide you
We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a Careem colleague you will be able to:
- Work and learn from great minds by joining a community of inspiring colleagues.
- Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
- Explore new opportunities to learn and grow every day.
- Enjoy the flexibility that comes with the trust of being an owner; work in a hybrid style with a mix of days at the office and at home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year.
- Access to healthcare benefits and fitness reimbursements for health activities including: gym, health club and training classes.
