Senior Revenue Operations Manager

The Senior Revenue Operations Manager plays a crucial role in the overall success of the Go-To-Market organization. It is the role of the Senior Revenue Operations Manager to serve as the catalyst in the execution of building and maintaining a scalable sales and growth engine. The Sr. RevOps Manager will be tasked with the optimization the CRM and entire sales tech stack to ensure it is setup to execute a data-driven strategy and effective sales process. They will also play a key role in supporting the overall growth efforts of the Company and work cross-functional to lead or assist on important projects, and provide reports that allow management to make strategic decisions within the sales department.

Key Responsibilities

• Support the sales team’s productivity and success with process improvements, measurements, tracking, and analytics (via measurable key performance indicators (KPI))
• Oversight of Sales related tech stack
• Track, analyze and create monthly executive reporting data to include the following metrics: pipeline growth, quota attainments, win/loss rate, sales team performance
• Own end-to-end process of tracking sales funnel and operational metrics and explore alternatives to improve performance.
• Collaborate regularly with all levels of the Sales, Marketing, and FP&A team members to ensure achievements are on track with sales opportunities vs forecasting, identify gaps, and explore solutions.
• Collaborate regularly with all levels of the Sales, Marketing, and FP&A team members for go forward forecasts and department planning (headcount planning, budgets, forecasts, technology costs)
• Serve as (or oversee) primary system administrator of the CRM (Salesforce) environment to include user account maintenance, data integrity, reports and dashboards, workflows, etc.
• Assist the Sales Leaders with Pipeline and Opportunity inspection, forecasting
• Development of compensation plans (inclusive of SPIFFs)
• Enhance sales productivity by leading the team via streamlined processes and improved tool management.

Required Skills & Experience

• 5+ Years of Sales Operations (or Sales Consulting) Experience in a SaaS, B2B solution enviroment.
• Bachelor’s degree in Business, Finance, Marketing, or equivalent work experience required
• 5+ years of experience managing resources, tasks, and workflows in operational management or a similar role
• Minimum of 5+ years of hands-on experience with Salesforce, including building complex dashboards & reports, custom report types, calculated fields, workflows, and data hygiene practices.
• Experience working and interfacing with C – Suite to execute or update on GTM initiatives
• Project Management- experience in designing, implementing, and managing projects
• Analyzed, built, deployed and maximized sales software, such as:
  • CRM (e.g., Salesforce)
  • Collaboration (e.g., Salesforce Chatter)
  • Intelligence (e.g., DiscoverOrg, LinkedIn)
  • Prospecting (e.g., LC, SalesLoft)
  • Enablement (e.g., Showpad)
  • Marketing Automation (e.g., HubSpot)
• Leadership and Emotional Intelligence
• Strong analytical and organizational skills- Ability to perform the upfront diagnostic to develop the project plan and lead the implementation of programs designed to maximize revenue growth