Senior Revenue Operations Manager

AcuityMD is a software and data platform that accelerates access to medical technologies. We help MedTech companies understand how their products are used, why customers vary, and identify opportunities for physicians to better serve their patients. Each year, the FDA approves ~6,000 new medical devices. Our platform helps MedTech companies get these products to physicians more effectively so they can improve patient care with the latest technology. We're backed by Benchmark, Redpoint, ICONIQ Growth, and Ajax Health.

In this role, you will architect and scale the operating system that powers our Commercial organization. You will solve challenges related to revenue predictability, process scalability, systems integration, and performance visibility. You will do this by defining revenue strategy in partnership with Commercial leadership, building durable infrastructure across systems and processes, and delivering insights that drive measurable improvements in growth, efficiency, and customer experience.

Team Mission

Revenue Operations exists to increase the velocity of the Commercial organization at AcuityMD and drive excellence across the team through strategy, operations, and analysis. We build and improve the processes, systems, and insights that enable our Sales, Marketing, Customer Success, and Professional Services teams to scale efficiently while delivering an outstanding customer experience.

Responsibilities

Forecasting & Performance Management

Own revenue forecasting infrastructure and pipeline health analytics. Establish clear KPIs across the funnel and implement reporting that enables proactive decision-making and predictable growth.

Sales Process & Operational Excellence

Design, operationalize, and continuously refine scalable sales and post-sale processes. Ensure methodologies are embedded in CRM workflows and that stage definitions, qualification criteria, and inspection rhythms drive accountability and velocity.

GTM Systems Architecture & Data Integrity

Own and evolve our GTM tech stack (CRM, engagement tools, enrichment platforms, analytics tools, etc.). Ensure systems are integrated, data is accurate, and workflows support scale. Lead major systems enhancements or migrations as needed.

Executive Insights & Operating Rhythm

Lead QBR analytics, board-level reporting inputs, and weekly/monthly performance reviews. Deliver clear, concise insights that highlight risks, opportunities, and recommended actions.

Cross-Functional Leadership

Act as a strategic thought partner to Commercial leaders. Influence without authority, drive alignment across teams, and proactively identify opportunities to improve efficiency and customer experience.

Your Profile

• 6–8+ years of experience in Revenue Operations, Sales Operations, Business Operations, or related roles within a high-growth B2B SaaS environment
• Demonstrated ownership of forecasting, territory planning, and revenue analytics in a scaling organization
• Deep experience managing and optimizing CRM systems (e.g., HubSpot, Salesforce) and broader GTM tech stacks
• Strong analytical toolkit (Excel/Sheets fluency required; experience with BI tools a plus)
• Proven ability to translate data into executive-ready insights and influence senior stakeholders
• Strong systems thinker with the ability to connect strategy to process to tooling
• Excellent project management skills with a track record of driving cross-functional initiatives to completion
• Comfortable operating in ambiguity with a bias for action and continuous improvement
• Experience in venture-backed, high-growth SaaS companies
• Willingness to travel domestically 2–4x per year for company-sponsored offsites

Nice to Haves

• Experience leading CRM implementations or major systems migrations
• Familiarity with commission automation tools and CPQ platforms
• Medical device or healthcare industry experience
• Prior experience in a customer-facing commercial role (Sales, CS, Solutions Engineering, etc.)
• Experience building RevOps functions from early-stage through scale

AcuityMD is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, market data and may vary from the range provided. Base salary range:

You must have an eligible work permit in the USA to be considered for this position.

We Offer:

• Ground floor opportunity: Join a high-growth startup, backed by world-class investors across Enterprise SaaS and Medical Devices (Benchmark, Redpoint Ventures, and Ajax Health).
• Learning Budget: Reimbursements for relevant learning and up-skilling opportunities.
• Remote work: AcuityMD is committed to supporting full-remote flexibility for employees in the US. We provide a work-from-home stipend for all employees.
• Flexible PTO: Generous time off and flexible hours give you the freedom to do your best work.
• Paid Health, Dental, and Vision Plans: We offer 100% paid health, dental, and vision plans for all employees and 75% paid for our employees' dependents.
• Home Office Stipend: $1,000 to invest in remote office equipment and WiFi reimbursement.
• Optional Team Retreats: We meet in-person multiple times per year for co-working and social gatherings.
• Parental Leave: 6-12 weeks of fully-paid, flexible parental leave.

Who We Are:

The Company: We are builders, who are inspired by our mission to expand patient access to cutting-edge medical technologies. We value working collaboratively to solve hard problems for our customers with simple, innovative solutions. We push ourselves to learn with empathy. We foster an active culture of mentorship and inclusion, and we welcome new team members that share our values.

We're backed by Benchmark, Redpoint Ventures, Ajax Health, and several other leading software and medical device investors. Since Acuity launched in 2020, we've brought on customers ranging from publicly traded Fortune 500 companies to innovative growth-stage companies and regional medical device distributors.

The Product: AcuityMD uses data and software to help teams collaborate around the complex relationships they have with the users of medical technologies: doctors. Our platform empowers medical technology companies to see how their products are used, understand why outcomes vary, and identify opportunities where physicians or sites of care can better serve their patients.

AcuityMD is an Equal Opportunity Employer

AcuityMD is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage people of all backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of AcuityMD are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.