Senior Research Associate - AI

AI overview

Lead the training of AI to enhance human interaction, manage team KPIs, and improve processes while mentoring junior members in a dynamic quality assurance environment.


Company Introduction:

Keywords Studios, established in Dublin in 1998, now has 70+ studios across Europe, North and South America and Asia with 12,000 employee strength located across 5 continents and 23 countries. The company provides a complete outsourced game art, engineering, testing, audio and localization service for all Console, PC, Handheld and Mobile content, to many of the biggest names in games and interactive entertainment, working on thousands of titles including many of the best-selling titles of the past few years.

Keywords Studios is comprised of many individual brands, all with something unique to offer our clients. The studios are integrated into the Group by Service Line and use the operating systems and tools deployed by those services lines to ensure people and projects can operate across studios and across geographies.

For more info please refer to https://www.keywordsstudios.com/

Job Summary

The Senior Research Associate is focused on the delivery of projects/tasks, driven by KPIs, while managing the performance of the team.

You will be working on training AI to interact with humans in entirely new ways, and you’ll be responsible for helping the AI learn how to best collaborate with humans by interacting with a variety of software tools.  

As part of this role, you will leverage your skills and background to establish processes, and manage, train and mentor junior team members.  You will own a specific area, and be accountable for deliverables, quality, and overall processes for the area.

Responsibilities:

  • Work collaboratively in a fast-paced environment
  • Lead and Manage team members in execution of projects/tasks
  • Setting of targets for the team (KPIs) for projects
  • Monitoring of progress against KPIs
  • Attending daily stand-ups with Client
  • Trouble-shooting (reproducing) errors and answering questions for the Team
  • Performing Quality Audits
  • Contributing to the Completion of the Daily and Weekly Reports
  • Develop, and implement new processes within identified areas of ownership
  • Train junior team members on processes and best practices
  • Own deliverables ensuring tasks are completed on time with quality for area of ownership, including team members contributing within that area of ownership
  • Think strategically about end-to-end processes and how to improve them
  • Identification of risks in processes and recommend solutions or alternatives to mitigate
  • Learn new software programs on the job

Requirements

    • Experience – 3-5years
    • Excellent Communication skills (Oral and Written)
    • Qualification: Bachelor's degree (any stream)
    • Technical aptitude or experience working with AI
    • Leadership experience and Performance Management experience, leading or training others
    • Experience managing KPIs
    • Strong attention to detail
    • Strong Organization skills
    • Critical thinking and problem-solving skills
    • Strong Analytical skills
    • Process Improvement experience
    • Strong aptitude of working with Google sheets, Zoom, and Slack
    • Exemplify the quality of doing "whatever it takes," including a high level of accountability, transparency, and teamwork
    • Ability to learn on the job

Role Information: IN

Location: Asia Pacific

Studio: Location: Keywords India

Area of Work: QA Testing Services

Service: Globalize

Employment Type: Full Time

Working Pattern: In-Office

Benefits

  • Cab Facility within Hiring Zones
  • Medical Insurance, Term Insurance and Accidental Insurance
  • Lunch / Dinner provided at subsidized rates

Perks & Benefits Extracted with AI

  • Free Meals & Snacks: Lunch / Dinner provided at subsidized rates
  • Health Insurance: Medical Insurance, Term Insurance and Accidental Insurance

COMPANY PROFILEEstablished in 1998 and floated on the London Stock Exchange’s AIM in 2013, Keywords(KWS) is the world’s leading provider of technical services to the fast growing, global video games market. Our 5,000 employees in 50+ Studios in 21 countries provide graphic art asset production, game development, audio, testing, localization and customer support services to most of the leading video game developers and publishers. We have a proven track record of organic and acquisition led growth and have successfully acquired and integrated 39 acquisitions since 2014. WHY WORK AT KEYWORDS STUDIOS? People that work at Keywords are passionate, talented, committed and resourceful. As a business we thrive on diversity, celebrate uniqueness and work as teams whether we are physically together in one of our 43 global studios or working together virtually. We empower people to perform to the best of their ability with our “can do” attitude. We appreciate and embrace flexibility. We learn at every opportunity to grow ourselves through experience, training and tackling new challenges. This is what makes us Keywordians.https://www.keywordsstudios.com/

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