Senior Relationship Manager (Travel)

Job Title Relationship Manager – Travel & Airlines

Location: UK/NL/BG
Work mode: Hybrid

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners to help them grow.

Meet Nuvei, the Canadian fintech company accelerating the business of clients around the world. Nuvei's modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 50 markets, 150 currencies and 700 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.

At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey!

Your mission

As a Senior Relationship Manager - Travel, your primary focus will be to manage and develop strong relationships with travel industry partners, identify new business opportunities, ensure client satisfaction, and collaborate with internal teams to deliver tailored payment solutions that drive mutual success. You will act as a trusted payment consultant, leveraging deep knowledge of the travel payment ecosystem to deliver tailored solutions that drive revenue growth, operational excellence, and client success.

Responsibilities

• Manage and nurture relationships with key travel industry partners, acting as the main point of contact.
• Identify and pursue new business opportunities within the travel sector to drive growth.
• Ensure a high level of client satisfaction by understanding partner needs and delivering exceptional service.
• Collaborate closely with internal teams—including sales, product, and technical teams—to deliver customized payment solutions.
• Monitor industry trends and competitor activities to proactively address client needs and market changes.
• Prepare and deliver presentations, proposals, and reports to both clients and internal stakeholders.
• Lead by example: Set the standard for client engagement and operational excellence within the team.
• Represent Nuvei at industry events, conferences, and meetings as required.

Requirements

• 5+ years of experience in Relationship Management or Account Management within Payments (PSP/Acquirer) and/or Travel industry (airlines, OTAs, GDS).
• Proven track record of managing enterprise-level clients and driving revenue growth.
• Deep understanding of the travel payment ecosystem, including partners such as GDS, BSP/ARC channels, IATA, UATP, and alternative payment methods.
• Clear understanding of industry challenges and growth drivers.
• Strong operational excellence mindset and ability to execute flawlessly.
• Exceptional relationship-building and stakeholder management skills.
• Comfortable working with data and translating insights into actionable recommendations.
• Self-motivated, proactive, and able to work independently in a fast-paced environment.
• Fluency in English; additional European languages are a plus.
• Willingness to travel as required.

Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you.

Working Language: English (written and spoken) is the language used most of the time, as work colleagues, clients, and strategic suppliers are geographically dispersed.