Senior Recovery and Restoration Engineer - Remote (Anywhere in the U.S.)

Role Summary

The Senior Recovery and Restoration Engineer is a key member of the Incident Management & Recovery team, responsible for rebuilding and securing infrastructure environments following ransomware or other destructive cyber incidents. This role blends deep on-premises infrastructure expertise (Active Directory, VMware/Hyper-V, storage, backups, etc.) with advanced Microsoft 365 and Azure tenant recovery experience. This Engineer will lead hands-on rebuild efforts across identity, compute, storage, and cloud layers, working directly with clients, the GuidePoint Security Incident Response team, and internal engineers to restore business operations quickly, securely, and safely.

Core Responsibilities

• Lead IT recovery projects involving on-premises endpoint and network infrastructure, Entra ID, and Microsoft 365.
• Develop and manage technical remediation and restoration plans tailored to the impact of a client’s environment.
• Knowledge of common firewall platforms and ability to implement network containment in preparation for recovery efforts.
• Rebuild Active Directory domains, DNS/DHCP, and GPO structures to a clean baseline.
• Restore and validate virtualized workloads (VMware, Hyper-V) and critical file/application servers.
• Recover and secure Entra ID identities, Conditional Access, and synchronization with on-prem AD.
• Rebuild Exchange Online, SharePoint, OneDrive, and Teams configurations.
• Validate and restore data from backups (Veeam, Rubrik, Datto, etc.) ensuring integrity and cleanliness.
• Knowledge of common remote management tools used to assist impacted clients remotely.
• Knowledge of industry standard Microsoft hardening guidelines.
• Ability to implement common compliance controls, such as MFA, Defender for Office 365, Purview, etc.
• Develop and maintain automation scripts (PowerShell/Python) for recurring recovery workflows.
• Document rebuilt configurations and assist client recommendations for hardening and post-incident validation.
• Participate in after-hours response rotations.
• Travel to client sites as required to perform critical recovery activities and on-site validation. Up to 50% travel.

Required Competencies

Technical Expertise

• Advanced knowledge of Windows Server, Active Directory, Entra ID, and Microsoft 365 administration.
• Strong experience with VMware or Hyper-V virtualization platforms.
• Proficiency in PowerShell. Prefer experience with Entra ID, Exchange Online, and Graph API modules.
• Familiarity with backup restoration workflows and immutable storage systems.
• Solid understanding of identity security, Conditional Access, Defender for Cloud Apps, and Exchange Online Protection.

Recovery & Security Mindset

• Demonstrated success in recovery or rebuild scenarios post-incident, including ransomware or other destructive attacks.
• Ability to identify persistence mechanisms and rebuild clean environments under tight timelines.
• Working knowledge of NIST CSF, CIS benchmarks, and insurance-driven recovery requirements.

Collaboration & Leadership

• Excellent communication and documentation skills across technical and non-technical stakeholders.
• Proven ability to work alongside IR firms, legal counsel, and insurers during live recovery engagements.
• Capable of mentoring junior engineers and improving structured rebuild approaches.

Professional Attributes

• Calm and decisive under pressure and able to prioritize critical-path recovery items.
• Highly organized with a disciplined approach to communicating recovery milestones, task tracking, and reporting.
• Willingness to travel up to 50% to client environments as needed for hands-on rebuilds and validation.

Preferred Background

• 5–8 years of experience in infrastructure engineering roles, preferably within consulting, MSP, or IR/recovery efforts.
• Microsoft certifications (e.g., AZ-104, MS-100, MS-500, SC-300) or equivalent enterprise experience.
• Experience with one or more EDR or security platforms (CrowdStrike, SentinelOne, Defender).
• Strong scripting or automation experience, demonstrating process acceleration in rebuilds.