Senior Python Engineer, Customer Value Track

AI overview

Deliver end-to-end solutions to unlock new markets and drive customer satisfaction, while collaborating with cross-functional teams to ensure quality and performance.

Currently, PandaDoc is seeking a Senior Python Engineer to join our Customer Value track.
Are you adaptable, driven, and friendly? Do you thrive in a fast-paced work environment where collaboration is a must? If the answer is yes, you’re a Panda, and we want you to join our team.

Customer Value Track designs and delivers complete end-to-end solutions in our Product so we can unlock new markets and bring new happy customers to PandaDoc!
Our main goal is to bring new MRR by expanding product-market fit from the Sales team to the Revenue team's use cases.

In this role, you will:

  • Collaborate with Engineers, Product Managers, Product Designers and Analysts across PandaDoc to create positive customer impact together.
  • Write clean, self-explainable testable, production-ready code considering all non-functional requirements and limitations (scalability, performance, etc).
  • Follow a feature through its entire lifetime from problem formulation to solution delivery.
  • Use quality metrics to identify gaps and define targets for their team deliverables.
  • Improve our internal processes and documentation.

Our stack:

  • Service-oriented architecture but be prepared to deal with legacy code as well as monolithic services based on the Django framework;
  • Two main stacks: Python and Java:
    • Python services are mostly written using AsyncIO frameworks and libraries, but we also have Django-based services and a lot of Celery workloads;
    • Java services based on Spring Boot with custom extensions, Java 21, and Gradle as a build tool;
  • AWS and K8S are used extensively for provisioning and deploying workloads;
  • The main cross-service communication transports:
    • NATS is our main RPC transport, but we’re migrating to gRPC to eliminate the single point of failure with NATS
    • Kafka and Debezium for event-based operations
    • RabbitMQ is a transport for Celery, but we look forward to migrating to Temporal.io
    • Temporal.io as a new promising solution
  • LGTM stack and Sentry for monitoring, alerting, and distributed tracing

About you:

  • At least 5+ years of development experience with Python;
  • Care about quality and you know what it means to ship high-quality code;
  • Experience with the Django framework;
  • Experience with microservice-based architectures;
  • Experience with any relational databases (SQL queries, migrations, optimization);
  • Experience with message queues (e.g., RabbitMQ, NATS, Kafka);
  • Put yourself in the shoes of your users and be a steward of crafting great experiences;
  • Strong communicator. Explaining complex technical concepts to product managers, designers, customer support, and other engineers is no problem for you;
  • Experience in software and API design is a must;
  • Communicate effectively in English, both spoken and written;
  • We have tasks in Java from time to time (about 10%), so readiness to write in Java is appreciated.
  • Willingness to engage and contribute with our frontend projects is a plus.

Company Overview: 

PandaDoc empowers more than 75,000 growing organizations to thrive by taking the work out of document workflow. PandaDoc provides an all-in-one document workflow automation platform that helps fast scaling teams accelerate the ability to create, manage, and sign digital documents including proposals, quotes, contracts, and more.  For more information, please visit https://www.pandadoc.com.

Company Culture: 

We're known for our work-life balance, kind co-workers, & creative virtual team-bonding events. And although our Pandas are located across the globe, we stay connected with the help of technology and ensure that everyone on our team feels, well, like a team.

Pandas work best when they're happy. We retain our talent by upholding our values of integrity & transparency, and selling a product that changes the lives of our customers. 

Check out our LinkedIn to learn more.

Benefits:

  • An honest, open culture that emphasizes feedback and promotes professional and personal development
  • An opportunity to work from anywhere — our team is distributed worldwide, from Lisbon to Manila, from Florida to California
  • 6 self care days
  • A competitive salary
  • And much more!

PandaDoc is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.

EXTERNAL RECRUITERS
Approval Requirement
The use of external recruiters/staffing agencies requires prior approval from our HR Team. The HR Team at PandaDoc requests that external recruiters/staffing agencies not to contact PandaDoc employees directly in an attempt to present candidates. Complying with this request will be a factor in determining future professional relationships with PandaDoc.

Perks & Benefits Extracted with AI

  • Self care days: 6 self care days
  • Remote-Friendly: An opportunity to work from anywhere — our team is distributed worldwide, from Lisbon to Manila, from Florida to California

The Future of Documents PandaDoc is the complete digital document solution, designed for efficiency. Create, send, track, and eSign documents -- all from one intuitive and easy-to-use platform. Supercharge your CRM with our PandaDoc integrations. PandaDoc is an ideal platform for managing organizational documents including proposals, quotes, contracts, HR documents, and more. Create media-rich documents with a single click. Access completed documents from inside the platform at any time. Our clients are consistently reporting on average: 15% higher value per closed contract 30% higher close rates 50% less busy work 100% accuracy & compliance

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