PayJoy
PayJoy

Senior Public Relations Manager

TLDR

Lead the global public relations strategy to enhance PayJoy’s reputation and visibility, building media relationships and impactful storytelling that reflects the company's mission and innovation.

About PayJoy   PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success.  Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system.  Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life.  PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.   This role Key responsibilities
  • Develop and execute global PR strategy: Craft a cohesive media and communications strategy that amplifies PayJoy’s mission and business momentum across key markets.

  • Media relations: Build and maintain strong relationships with top-tier business, technology, fintech, and social-impact journalists globally and regionally.

  • Storytelling and thought leadership: Partner with the executive team to develop compelling storylines, op-eds, and speaking opportunities that highlight PayJoy’s innovation and impact.

  • Crisis and reputation management: Anticipate potential issues, manage responses, and ensure timely, aligned communication during critical moments.

  • Press materials and content creation: Write press releases, Q&As, briefing docs, and backgrounders that clearly articulate PayJoy’s narrative and results.

  • Event and speaking support: Support media visibility and executive participation in major fintech, technology, and social-impact forums.

  • Agency management: Manage and collaborate with PR agencies across regions to ensure consistent quality and strategic alignment.

  • Measurement: Track, analyze, and report on PR performance metrics to continuously optimize communication effectiveness.

Qualifications
  • Bachelor's degree or studying in a field related to Social Marketing.

  • 7+ years of experience in public relations, communications, or corporate affairs (preferably in fintech, financial services, or technology).

  • Proven track record of building positive media coverage in global and regional markets.

  • Exceptional writing, storytelling, and message-development skills in English (Spanish or Portuguese a plus).

  • Strategic thinker with a bias for execution and comfort in fast-paced, high-growth environments.

  • Experience working cross-functionally with senior leaders and external partners.

  • Strong understanding of the intersection of technology, financial inclusion, and emerging markets.

Benefits
100% Company-funded Health for employees and immediate family members
Life Insurance
Indefinite-term contract
20 days of vacations, unlimited sick leave
$2,000 USD annual Co-working Travel perk
$2,000 USD annual Professional Development perk
Phone finance, headphone benefit, home office equipment allowance and wellness perks
Catered lunches
PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
 
 
Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed * Active Listening

Benefits

Free Meals & Snacks

Catered lunches

Health Insurance

100% Company-funded Health for employees and immediate family members

Home office equipment allowance and wellness perks

Phone finance, headphone benefit, home office equipment allowance and wellness perks

Paid Time Off

20 days of vacations, unlimited sick leave

PayJoy is a credit provider focused on empowering under-served customers in emerging markets to achieve financial stability. Our patented secured credit technology opens the door for these individuals to access credit systems through innovative point-of-sale financing and credit cards. By leveraging machine learning and data science, we help our customers thrive as micro-entrepreneurs and navigate economic challenges effectively.

Founded
Founded 2015
Employees
51-200 employees
Industry
Internet Software & Services
Total raised
$86M raised
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