Senior Program Managers are efficient and effective operators, who consistently demonstrate strong commercial abilities, business and financial acumen. They are highly organized and accountable account leaders, who are able to build relationships and collaborate with/draw on the expertise of all Ogilvy’s capabilities. Senior Program Managers add value by thoroughly interrogating every appropriate client assignment, and striving to solve our client’s larger business problems, not just the immediate request at
hand. They act courageously and with conviction and collaborate with/draw on the expertise of all Ogilvy’s capabilities.
Here are examples of what you’ll be doing to lead Agency and Client growth:
- The key day-to-day project contact with clients, creative teams and other agency partners
- Demonstrating a strong understanding of project profitability
- Managing client objectives, expectations and timelines and leading the communication of changes/directions to internal team members
- Working integrally with all internal team members to optimize and facilitate the process in developing effective strategies and briefs that lead to great work on brief
- Influencing the effectiveness and quality of work and advocating for the agency/client relationship
- Mobilizing and driving the integrated team towards forward progress, action and results
- Confidently presenting work from a delivery standpoint
- Developing staffing and scoping requirements for medium and large-scale projects
- Owning and reporting on the client budget to manage costs and deliverables as well as staffing resources.
- Owning project management/workflow system data entry and reporting
- Identifying potential project risks and developing contingency plans
- Serving as a mentor/coach and/or direct manager to more junior and mid weight team members and supporting the development of these team members
- Developing and maintaining high levels of team effectiveness (trust, communication, conflict resolution, collaboration, productivity, diversity, engagement)
- Understanding & respecting every department’s role in delivering great work and building relationships
- 5-7 years of related, client facing industry experience managing “the making” or delivery of great work
- Ideally, several different account experiences delivering programs in at least 4 different capabilities (B2C, B2B, retail, CPG, digital, tech, PR & influence, etc.)
- Demonstrable knowledge of client and Agency operations and working knowledge of Ogilvy’s capabilities.
- Comprehensive project management skills in developing and managing detailed Scopes of Work,
- Resource Planning, Milestone planning
- Understanding of Agile principles and awareness of methodology
- Curious, a lifelong learner
- Top percentile salary based on skills and experience;
- Accelerated personal growth opportunities;
- Autonomous work culture;
- Cross-disciplinary projects and tasks;
- A customer-centric company culture with flat hierarchy and open communication.
