Senior Program Manager, Mobile FPS Creator Program

Job Overview

Senior Program Managers at AMG are the architects of our client's success. You are responsible for the end-to-end lifecycle of  some of our most challenging programs, leading execution and serving as the primary point of contact for high-value accounts. Beyond execution, a Senior Program Manager is expected to optimize internal workflows, mitigate high-level risks, and ensure that every deliverable not only meets but exceeds client expectations. For this role you will oversee and lead a new creator program for a soon to be released Mobile FPS title.

Responsibilities & Duties

The job responsibilities of the position are to be performed with regular exercise of discretion and independent judgment pursuant to AMG management policies and business operation guidelines. The following list outlines, in general, your job duties. 

Client Management: 

• Serve as the primary point of contact for key client relationships, acting as a liaison between AMG and the client.
• Utilize internal AMG teams to ensure contract deliverables are completed on time, within budget and to the satisfaction of the client. 
• Ensure that clients feel confident at all times that AMG will meet and exceed their expectations for service and products.
• Effectively communicate client expectations, feedback, and pertinent details to the appropriate AMG team members.
• Provide oversight and collect regular status reports on programs/products and their progress in order to communicate with AMG leadership, and with the client.
• Accountable for the on-time and on-budget delivery of AMG deliverables.
• Maintain strong grasp of AMG vision, company direction, and core product offerings, with ability to steer client communications towards projects and initiatives that align with AMG core competencies, or key initiatives.
• Organize and participate in campaigns and events to build community and boost brand awareness.

Operational Management: 

• Utilize AMG systems and processes to stay informed of the current standing of all projects under your management.
• Effectively communicate client expectations, deadlines, and all project details to the appropriate AMG internal teams, such as the Production, Tech, Creative and Finance teams.
• Manage workflow by outlining all project deliverables, assigning specific deliverables to the appropriate team members  and developing a schedule to ensure their timely completion.
• Execute high level creative oversight of program direction and brand messaging to ensure the client’s overall vision and directives are realized throughout the project. 
• Audit existing program lifecycles to identify bottlenecks; design and implement solutions orientated improvements to increase team velocity and output quality. 
• Keep Executive Management informed of high level opportunities or concerns regarding key client relationships.

Team Management: 

• Establish a cadence of team meetings to ensure timely completion of all project deliverables.
• Provide consistent and timely feedback to team members needing assistance and/or approvals.
• Provide consistent feedback, guidance and mentorship to your direct reports regarding performance.
• Provide guidance on client communication standards and project management best practices.
• Recognize the abilities of your team in order to  best utilize their strengths, as well as identify opportunities for them to further develop their skills.

Qualifications

• REQUIRED: 4+ years working in the  gaming industry in a related role.
• Related roles include Program or Project Management, community management, talent management, or other creator-related activities. Experience within a fast-paced agency or gaming environment is highly valued.
• Excellent communication skills, both written and verbal.
• Experience and demonstrated ability to motivate and effectively lead teams.
• Demonstrated ability to captivate and engage stakeholders and clients through exceptional presentation delivery.
• Ability to interpret content analytic data and online community engagement metrics.
• Ability to solve problems relating to time management, and lead your team on the right course.
• Strong organizational skills, with the ability to manage multiple projects simultaneously.
• BONUS: Strong Spanish Proficiency
• BONUS: Strong experience with mobile games

The successful candidate will not only meet these qualifications, but they will also bring a new perspective and innovation to our team. They will use their experience and creativity to engage our community in new and meaningful ways.

WHY AMG?

At AMG, we foster a dynamic and inclusive environment where creativity, innovation, and passion for gaming thrive. We empower our team with the flexibility, support, and opportunities needed to succeed. 

Here’s what you can expect when you join AMG:

• Fully Remote Work – Enjoy the ability to work remotely from anywhere.
• Vibrant, One-of-a-Kind Culture – Join a diverse, collaborative team that values authenticity, creativity, and a shared passion for gaming.
• Exciting Growth Opportunities – We provide best-in-class training that will challenge you and drive your growth in a fast-paced environment.
• Comprehensive Benefits – Eligible employees have the option to enroll in medical, dental, vision, and disability insurance, along with a life insurance policy.
• Competitive Salary – Earn compensation that reflects your skills, experience, and contributions.
• Incentive Programs – Take advantage of performance-driven rewards for bringing in new business, recruiting top talent, and driving upsell opportunities.

Join us and be part of something extraordinary.

About AMG

Aftershock Media Group (AMG) is the leading marketing partner for publishers and brands in gaming. We craft high-impact marketing campaigns that resonate with players, build lasting community engagement, and fuel long-term growth for our partners, including Tencent, Supercell, Activision, and Plarium.

What sets AMG apart is our unmatched expertise in mobile gaming. Our team is built on a foundation of former pro players, coaches, casters, and content creators who have been deeply embedded in the mobile gaming space for years, including our founders, who have been at the forefront of mobile gaming content as YouTubers since 2015. With a team of industry veterans who have spent years immersed in mobile gaming, we understand the ecosystem better than anyone else, allowing us to craft strategies that are authentic, data-driven, and built for lasting success.

As a one-stop shop for game developers and brands, AMG offers a fully in-house suite of services that delivers seamless execution and best-in-class results. Our capabilities include influencer marketing strategy and execution, in-person and online event production, creative services, esports activations, and talent management. We also build and manage industry-leading creator programs and creator accelerators, developing long-term engagement strategies for our partners’ organic creator ecosystems.

At AMG, we don’t just market games — we build connections that bring game developers, brands, players, and content creators together in powerful ways. Whether launching a new title, amplifying an update, or empowering creators, AMG is the driving force behind some of the most impactful gaming campaigns in the world.

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Compensation for this role is based on factors such as experience, skill level, and location, with salary ranges varying accordingly