Founded in early 2021, Ibility is a Service-Disabled Veteran-Owned Small Business and a Woman-Owned Small Business, headquartered in Gaithersburg, MD. Ibility is a small but mighty company that is positioned for rapid growth. Simply put, we help government leaders to achieve their mission by designing creative products and programs that delight their customers and make their employees more efficient - building trust and improving overall satisfaction. We use human-centered design principles in every engagement because we believe the end-user is critical to the long-term success of any solution. Our team is fun, passionate, bold, and creative. We live our mission every day – to inspire people, create cool stuff, and make a lasting impact on the world!
Position Overview:
The Senior Program Analyst supports the Veterans Health Administration by providing analytical and evaluative support to assess the effectiveness, efficiency, and outcomes of healthcare programs and initiatives. This role focuses on analyzing program performance, identifying trends and gaps, and developing data-informed insights that support decision-making, program improvement, and policy development across VHA healthcare services.
The Senior Program Analyst works closely with VHA leadership, program managers, clinicians, and cross-functional stakeholders to evaluate program outcomes, support continuous improvement efforts, and ensure alignment with VHA strategic goals.
Please note, this position is contingent upon award (March 2026).
Key Responsibilities
Program Analysis & Evaluation
Analyze healthcare program performance to assess effectiveness, efficiency, quality, and impact on Veteran outcomes.
Apply qualitative and quantitative methods to evaluate program operations, implementation, and results.
Identify trends, risks, gaps, and opportunities for improvement across healthcare programs and services.
Performance Measurement & Reporting
Develop and analyze performance metrics, dashboards, and reports to support program monitoring and evaluation.
Synthesize complex data into clear, actionable findings for leadership and stakeholder audiences.
Support development of recommendations to improve program outcomes, service delivery, and operational efficiency.
Strategic & Operational Support
Support strategic planning initiatives through data-driven analysis and evidence-based insights.
Assess alignment of programs with VHA policies, regulations, and strategic priorities.
Contribute to program reviews, studies, and analyses requested by VHA leadership or program offices.
Stakeholder Collaboration
Collaborate with clinical, operational, and policy stakeholders to understand program objectives and evaluation needs.
Support cross-functional teams by translating analytical findings into practical recommendations.
Participate in meetings, briefings, and working groups to communicate findings and support informed decision-making.
Quality & Compliance
Ensure analytical methods and deliverables meet federal standards for accuracy, transparency, and reliability.
Support documentation and knowledge management to promote consistency and repeatability of analyses.
Adhere to VA information security, privacy, and data governance requirements.
Required Qualifications
Bachelor’s degree in Public Health, Health Administration, Public Policy, Statistics, Social Sciences, Business, or a related field.
Minimum of eight (8) years of professional experience supporting program analysis, evaluation, or performance measurement, preferably in healthcare or public sector environments.
Demonstrated experience analyzing complex programs and translating findings into actionable insights.
Strong analytical, problem-solving, and critical-thinking skills.
Excellent written and verbal communication skills.
Ability to manage multiple deliverables and deadlines in a fast-paced environment.
Highly energetic and proactive worker who consistently follows through, moves fast, and keeps stakeholders informed.
Positive, solutions-oriented attitude with strong customer service mindset.
Team-first attitude and proven dependability, with strong organization skills and an eye for the details.
Ability to successfully pass a background check and receive a government clearance.
Preferred Qualifications
Experience supporting federal healthcare programs, particularly within VHA or similar large healthcare systems.
Experience evaluating healthcare delivery models, access to care, quality improvement, or population health initiatives.
Familiarity with performance measurement frameworks, logic models, or program evaluation methodologies.
Experience briefing senior leadership or executive-level stakeholders.
We are committed to diversity, inclusion, and accessibility. We are an Equal Opportunity Employer in all aspects of employment and do not discriminate for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
