Senior Professional Services Consultant

NetWitness is revolutionizing how organizations detect, investigate, and respond to cyber threats. As a leader in SIEM (Security Information and Event Management) and NDR (Network Detection and Response), plus Extended Detection & Response (XDR), we're not just another cybersecurity vendor - we're the unified platform that gives security analysts unrivaled visibility into sophisticated threats hiding in today's complex, hybrid IT infrastructures.

We are seeking a skilled and proactive Technical Consultant to bridge the gap between technology and business needs. The ideal candidate will be responsible for analyzing requirements, designing solutions, and ensuring successful implementation while maintaining strong client relationships.

Key Responsibilities:

• Conduct technical analysis and assessments to understand client requirements and business objectives.
• Design, implement, and customize technical solutions based on project needs.
• Collaborate with clients to provide expert consultation and technical guidance.
• Perform system testing, troubleshooting, and issue resolution to ensure optimal performance.
• Prepare technical documentation, reports, and project updates.
• Provide training, knowledge transfer, and post-implementation support to clients.
• Work closely with cross-functional teams to ensure project alignment and success.
• Stay up to date with emerging technologies and industry trends.

Requirements

Skills

·        Operating Systems: Very good knowledge with the most common Operating Systems

·        Cyber Security Platforms: Very good knowledge with SIEM, NDR, EDR, SOAR platforms. Netwitness product certifications will be highly evaluated

·        Knowledge of IT and Networking Systems: A good knowledge of the most common IT and networking technologies is crucial.

·        Security Assessment and Audit: Ability to conduct security assessments and audits to identify vulnerabilities.

·        Vulnerability Management: Deep knowledge of vulnerability management processes and tools.

·        Incident Response: Familiarity with incident response procedures and methodologies

·        Threat Intelligence: Good understanding of current cyber threats and attack vectors.

·        Security Technologies: Deep knowledge of various security technologies, such as firewalls, intrusion detection systems, and endpoint security solutions

·        Outsourcing Experience: Extensive experience in customers/clients facing role, providing advice and counsel on cybersecurity strategies and vulnerability risks

·        Programming Skills: Deep knowledge in programming or scripting

·        Cloud Security: Knowledge of on premise and cloud security principles and technologies

·        Soft Skills: Direct customer interaction and conflict management as well as presentation skills and team working

Nice-to-haves:

• Relevant certifications in technology or consulting (e.g., ITIL, Microsoft, AWS, or equivalent).
• Experience working with clients in the Middle East and/or similar regions

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proven experience as a Technical Consultant, Systems Analyst, or similar role.
• Strong analytical, problem-solving, and communication skills.
• Experience with solution design, system integration, and troubleshooting.
• Ability to manage multiple projects and work collaboratively with diverse teams.
• Experience working with clients in the SEA and APJ regions.