Senior Product Strategy and Operations Manager - Hardware

About the Role: 

The fundamental goal of Product Operations is to ensure we create the right products to move our business forward. Product Operations works closely with cross-functional partners to surface needs, prioritize, test, roll out, and iterate on products.

As we expand our portfolio built on a massive network of connected devices, we’re looking for a Product Operations Manager who brings strong hardware intuition and go-to-market (GTM) execution skills. You will help elevate our hardware products by identifying growth opportunities, improving operational processes, and shaping insights that guide product, sales, and marketing strategies. A core part of your role will be transforming how we evaluate customer requests and making them more data-driven, efficient, and impactful.

You will work closely with product managers and stakeholders from sales, marketing, and engineering teams to help drive rapid company growth. In addition, you will oversee a range of strategic and operational responsibilities as part of Motive's New Product Introduction and lead our Early Access programs for hardware products.

This is a high-visibility role in one of the fastest-growing companies in the transportation industry—an ideal opportunity for someone who thrives at the intersection of hardware, product, and GTM execution.

What You’ll Do: 

• Define, implement, and optimize processes that streamline the end-to-end product development lifecycle.
• Improve engagement models across product, engineering, sales, and marketing teams.
• Develop go-to-market (GTM) rollout plans for new products and manage cross-functional execution.
• Track and analyze metrics related to product and hardware performance.
• Identify and advocate for data-driven insights to influence product enhancements and commercial strategy.
• Lead and manage hardware Beta and Early Access programs, ensuring rigorous testing and customer feedback loops.
• Compile and analyze customer feedback to identify improvements and influence product direction.
• Perform post-launch analyses to evaluate product success and recommend next steps for iteration or scale.
• Drive alignment and readiness across teams for new hardware launches, maximizing customer and revenue impact.

What We’re Looking For: 

• 6+ years of experience as a program manager within Product, Sales, or Marketing organizations.
• Experience in managing product operations with a strong emphasis on hardware, including experience with New Product Introduction (NPI).
• Detail-oriented with exceptional written and verbal communication skills.
• A dedicated team player who excels at enabling others to perform at their best.
• A passion for engaging with and learning from customers.A self-starter with a high level of motivation to exceed expectations.
• Expertise in data analysis and manipulation using SQL or other tools (e.g., Salesforce, Excel).
• Proven experience in driving projects end-to-end and fostering collaboration across organizations at all levels.
• Experience working effectively with remote or offshore teams.