Senior Product & Solution Consultant (m/f/d)

WHO IS SPRYKER?

Spryker was founded to address the limitations of rigid, monolithic commerce platforms by providing a modular, headless, and API-first solution. Our technology enables businesses to quickly build, scale, and customize digital commerce experiences across B2B, B2C, and marketplace models.

We are trusted by industry leaders such as Ricoh, Siemens, Daimler, BOSCH, ZF, Hilti, and ALDI. Beyond technology, we offer unparalleled collaboration and co-innovation, working closely with our clients to achieve exceptional outcomes. This commitment makes us the partner of choice, even when compared to the largest competitors in the market.

Read more happy stories from our customers and see what is being said about us by the analysts.

YOUR ROLE

As our Senior Product & Solution Consultant, you will act as a senior, customer‑facing expert who drives value across the full customer lifecycle: from pre‑sales discovery, through early delivery excellence, to post‑go‑live adoption and measurable GMV growth. 

You translate business goals into actionable and achievable solution visions based on Spryker capabilities first, and define customizations when truly required for business outcomes. You work with prospects, new customers, and existing customers to define solution direction, ensure delivery feasibility, and identify the top improvements that unlock commerce growth.

You will:

Pre‑sales and Value Discovery

• Lead deep discovery sessions with prospects and customers to understand business goals, processes, KPIs, and commercial models
• Create compelling, realistic solution visions anchored in Spryker capabilities
• Produce preliminary backlogs, scope outlines, and cost/value trade‑off recommendations
• Shape the scope early to avoid unnecessary customization and ensure alignment with business goals
• Support sales by providing credible solution depth, architecture reasoning, and feasibility evaluation

Solution Vision and Early Delivery

• Own Solution Vision and preliminary backlog creation for new projects
• Serve as interim product owner during initial delivery phases until partner or customer teams take over
• Facilitate scope refinement with partners, architects, and engineering teams
• Translate business requirements into user stories, flows, and acceptance criteria that leverage Spryker capabilities
• Ensure a consistent Out of the Box-first approach that reduces TCO and accelerates time-to-value

Technical Feasibility and Estimation

• Work closely with Solution Architects and Technical Consultants to evaluate technical complexity
• Provide estimation support for integrations, extensions, and custom developments
• Identify architectural risks and provide alternative approaches that balance cost and value
• Validate that proposed solutions align with Spryker best practices and product roadmap

Customer Adoption and GMV Growth

• Analyze live customer implementations to identify the top 5 opportunities to increase GMV and increase ROI
• Perform solution audits to assess feature adoption, conversion bottlenecks, UX friction, catalog structure, and process gaps
• Create growth‑oriented recommendations and adoption roadmaps for existing customers
• Facilitate business reviews with actionable, commercially relevant insights
• Act as a strategic advisor helping customers continuously evolve their digital commerce capabilities

Thought Leadership and Enablement

• Contribute to solution blueprints, playbooks, and best‑practice templates
• Mentor internal teams and partners in solutioning and OOTB-first thinking
• Provide feedback to the Product team on adoption blockers and improvement opportunities
• Represent Spryker as a commerce solution expert in customer workshops, events, and partner sessions

OUR EXPECTATIONS

• 4-6 years in digital commerce solution consulting, product ownership, or solution architecture
• Proven experience in B2B or Marketplace implementations
• Strong product ownership capabilities: backlog creation, story writing, requirement structuring
• Ability to challenge customer requirements and reframe scope to achieve business goals
• Strong understanding of enterprise commerce architectures and multi‑system integration landscapes
• Ability to analyze customer funnels, KPIs, GMV drivers, and growth levers
• Deep pre‑sales experience: scope shaping, creating solution visions, early estimation
• Excellent communication, facilitation, and stakeholder management skills
• Fluency in English (German is an advantage)

Preferred Qualifications

• Experience working with Spryker or modular commerce platforms
• Background in software development, QA, or technical consulting
• Hands‑on experience with Figma or other visualization tools
• Experience in consulting or agency environments
• Strong analytical and structured problem‑solving mindset

#LI-Remote