Surfshark
Surfshark

Senior Product Manager

€5.500 – €7.000 per month

TLDR

Lead the user experience across Surfshark's product suite, focusing on human-centered cybersecurity solutions that address customer needs and drive engagement.

Are you passionate about cybersecurity and ready to join a fast-growing company? Look no further - Surfshark is the place for you!  We are looking for a Senior Product Manager who thrives in ambiguity, leads with customer insight and shapes end-to-end experiences across a growing cybersecurity product ecosystem. This role is not just about working on new product features. It is about deeply understanding customer problems, creating seamless, human-centered cybersecurity solutions that drive measurable impact.   If you want to:
  • Own and drive the holistic user experience across Surfshark's product suite, ensuring seamless integration and consistency across all products within our application;
  • Collaborate closely with product managers, designers, engineers, data marketing teams to deliver products that meet both user needs and business objectives;
  • Analyze user behavior, feedback, and performance metrics to prioritize features and improvements that drive engagement, retention, and satisfaction across the product suite;
  • Take ownership of key product metrics including user engagement, feature adoption, cross-product usage and retention rates;
  • Drive continuous product discovery by uncovering user needs through research, data, and experimentation.
  •  
    And you can check off:
  • Proven experience in product management with a track record of shipping successful products at scale;
  • Strong product discovery craft - being accountable for key metrics: engagement, retention and cross-product adoption;
  • Experience translating strategy into well-prioritized roadmaps and outcomes (not just outputs);
  • Strong analytical skills with hands-on experience using product analytics tools and interpreting data to drive decisions;
  • Passion for understanding user needs and building products that solve real problems;
  • Excellent communication and stakeholder management skills; ability to clearly present ideas to both technical and non-technical audiences.
  • Bonus points if you:
  • Have experience in the cybersecurity or privacy industry;
  • Have worked with subscription-based products and understand retention dynamics;
  • Have the ability to move from ambiguous customer problems to validated product opportunities;
  • Are experienced in designing end-to-end user journeys, not just isolated features.
  • Here's the deal:
  • Growth and learning opportunities: time dedicated to learning, conferences, online learning platforms, and books for your professional development;
  • Health and wellness: we want you to feel and be your best. That's why we offer various benefits, from online workouts and a physical coach to health insurance and regular mental health checks;
  • Tools of your choice: choose the technical equipment and tools you need to do your best work;
  • Community and celebrations: get ready for long-lasting traditions such as yearly workation, Friday get-togethers, various team buildings and company celebrations;
  • Work-life balance: We encourage working in the office, with the possibility of up to two remote days per week. Plus, with our WFA policy, you can work from almost anywhere in the world;
  • More days off: additional vacation days depending on your tenure;
  • Premium Surfshark accounts: for you, your family, and friends;
  • Gross salary: 5500 - 7000 Eur/month. Although it may vary depending on your skills and experience.
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    Benefits

    Education Stipend

    time dedicated to learning, conferences, online learning platforms, and books for your professional development

    Flexible Work Hours

    We encourage working in the office, with the possibility of up to two remote days per week

    Health Insurance

    various benefits, from online workouts and a physical coach to health insurance and regular mental health checks

    Premium accounts for family and friends

    Premium Surfshark accounts for you, your family, and friends

    Surfshark develops privacy-centered technology that empowers users with control over their data and enhances connectivity. Their services include Incogni, a leading solution for removing personal information from data brokers, and HeyPolo, a smart location-sharing app that prioritizes user privacy and meaningful connections.

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