Senior Product Manager

Role Overview

ServiceCore is seeking two energetic, ambitious and experienced Senior Product Managers to join our product team. This is a great opportunity to work with an amazing hybrid office/WFH team that’s based in Denver, CO and across the US to help achieve our mission to deliver new and exciting products.

You will report to the Director of Product Management for either ServiceCore or Docket and you will have a critical role working with our stakeholders and a scrum team day-in/day-out to write user stories, build an amazing product, and execute our product vision and roadmap for one of our mobile-focused teams. This role collaborates regularly and closely across software engineering, the wider product organization, company leadership, support, implementation, marketing, sales, and end-customers and users.

We value hard work, individual contributions, and can offer you the experience of working with a hyper-growth company that's an agile environment, the ability to influence product decisions, and open access to company leaders. You will also enjoy a fun culture and a healthy work-life balance.  

Job Responsibilities

To successfully deliver products in a fast paced working environment you will need to:

• Work together with prospective clients and existing users to deeply understand and anticipate their needs
• Collaborate with stakeholders to create and maintain a product vision and agile product roadmap that is in alignment with customer needs and internal business objectives  

• Groom and manage the product backlog, prioritizing based on the roadmap and changing requirements
• Refine customer problems and business opportunities into product requirements, user stories, and acceptance criteria 
• Bridge the gap between technical complexity and business understanding, ensuring high stakes information resonates effectively with customers and stakeholders
  

• Support the flow of delivery through sprint planning and forecasting 
• Work with Marketing to articulate the value proposition of features and capabilities that are getting released into the market 
• Monitor and communicate product progress throughout the lifecycle 
• Recommend ideas for enhancing product performance and achieving product success that drive long-term success of the company’s strategy, financial and growth goals
• Suggest and implement ways to track product use and impact on end users
• Deliver updates to other product teams and company stakeholders

Qualifications

• 5+ years of experience as a Product Manager in an Agile (Scrum) environment  
• Bachelor’s degree in business, engineering, design or related field, or equivalent work experience
• Strong preference given to candidates with a B2B SaaS background, specifically working on mobile applications, and/or operational workflows, inventory management or logistics
• Experience working with Field Services customers is not required but is highly desirable 
• Experience owning end to end, 0-1 products is a strongly preferred
• Proven experience of working effectively with a broad stakeholder group 
• Experience using Confluence, Jira, or similar tools for requirements capturing and user stories
• Excellent communication, analytical and problem solving skills
• Proven leadership experience and strong team skills 
• Strong organizational and time management skills
• Experience working with distributed teams across time zones
• Self-starter with a growth mindset and can-do attitude

Work Environment:

• Casual, open-office environment
• Regular lunches and a fully-stocked kitchen (when in the office)
• Hybrid for this role.  Desired 2 days a week in our Denver, RiNo office    
• Regular company events /outings

Our benefits include:

• Base salary: $145K - $165K based on experience
• 12 Company Holidays in addition to Unlimited PTO 
• Healthcare, dental and vision insurance
• 401K w/ match

We are a fun, energetic, and business casual work environment with a management team that is committed to your success. 

Come join us on our mission!