Senior Product Manager, Partner Experience

AI overview

Lead the development of Partner Experience products to create seamless and rewarding experiences for manufacturers, enhancing partner satisfaction and driving long-term success.

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

Xometry is seeking a Senior Product Manager to lead the development of our Partner Experience products. In this role, you’ll focus on creating seamless and rewarding experiences for manufacturers in the Xometry network — from onboarding and quoting to fulfillment, ratings, and re-engagement. Your work will be essential to making partnerships with Xometry frictionless, driving long-term success and satisfaction across our supplier ecosystem.

Responsibilities:

  • Own and execute the roadmap for specific areas of the partner journey such as quoting tools, onboarding workflows, fulfillment guidance, or partner performance insights.
  • Collaborate closely with engineers, designers, and the partner operations team to launch impactful improvements.
  • Analyze performance metrics like order acceptance rates, fulfillment speed, and partner satisfaction to identify opportunities.
  • Gather feedback directly from partners to inform product decisions and prioritize enhancements.
  • Ensure feature adoption through thoughtful rollout strategies, in-app education, and partner communications.
  • Partner with other PMs and business units to align roadmap and dependencies.

Qualifications:

  • 5+ years of product management experience, preferably in marketplaces, supply chain, or logistics tooling.
  • Demonstrated success shipping features in complex operational or B2B environments.
  • Analytical mindset and ability to interpret data to guide decisions.
  • Strong communication skills and stakeholder alignment abilities.

 

The estimated base salary range for new hires into this role is $135,000- $175,000 annually + annual bonus depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.

#LI-Hybrid

Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Perks & Benefits Extracted with AI

  • Equity Compensation: 401(k) match.
  • Health Insurance: Medical, dental and vision insurance.
  • Wellbeing resources: EAP, other wellbeing resources.
  • Paid Time Off: Generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave.

Driven by Artificial Intelligence, Xometry [pronounced with a /z/ ] is empowering our customers to build parts that are critical components in next-generation industries from spacecraft and electric vehicles to medical devices and robotics. Our digital marketplace and suite of cloud-based solutions are enabling the long tail of the internet to finally reach the thousands of small- and medium-sized manufacturers in the United States and around the world. Xometry is a two sided, AI enabled marketplace connecting businesses with optimal manufacturing solutions. Customers ranging from startups to Fortune 100 companies can simply go to Xometry.com, upload a 3D CAD file of a part they need manufactured and receive an instant-quote with the cost and time to make and ship the part. Orders can be checked out right then and there in less than 10 minutes without having to interface with any manufacturer. This technology is unprecedented in an industry where, traditionally, you would reach out and request quotes from several manufacturers taking days if not weeks to get your parts ordered.   Here at Xometry, we are a leading company in On Demand Manufacturing. We are in a hyper-growth phase, with a manufacturing platform that is loved and used by customers around the world.  If you're dedicated and ambitious, Xometry is an excellent place to grow your career.

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Salary
$135,000 – $175,000 per year
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