Senior Product Manager - Old School RuneScape

Location: Cambridge, UK – (This position can accommodate flexible working options. However, candidates must be based (or be willing to relocate) within a comfortable commuting distance of our Cambridge office to be able to attend onsite as required)

Reporting to the Lead Product Manager and working closely with the wider Old School RuneScape team and teams across Jagex, the Product Manager will help drive the success of Old School RuneScape and play a vital part in delivering on our product strategy. You will be responsible for the continued support and development of exciting new features within Old School RuneScape, the role will include supporting the product roadmap and applying a player-centric, business focused mindset to help drive continued improvement across the product.

We are open to both mid and senior level applicants.

Main Duties & Responsibilities

Working closely with product, production, design, engineering, community, marketing and analytics, you’ll use player insight, competitive analysis, and gameplay feedback to influence features, roadmap priorities, and development goals for Old School RuneScape. You will become a subject matter expert and help provide the team with strategic direction using your knowledge of the game and wider industry. You will have proven experience managing complex challenges, and reporting progress to the senior leadership.

Key roles / responsibilities:

• Contribute to the long-term vision for Old School RuneScape and help deliver on Jagex’s values and mission through its product strategy.
• Prioritise projects in the product roadmap and co-ordinate effectively between teams throughout Jagex and with project stakeholders.
• Collaborate cross-functionally with production, design, engineering, community, marketing and analytics teams to ensure cohesive execution of product vision. Align teams to ensure requirements are fully understood and that implementation plans match expectations.
• Uncover and understand customer needs, translating them into product requirements. Understand how product changes might impact key metrics and the game’s players.
• Define success criteria for testing and product acceptance, monitoring and communicating progress toward key business goals, both internally within the team and to senior leadership.
• Create and maintain product documentation with clear product requirements that are easily understood by the cross-functional teams you’ll be working with.
• A passion for the games industry; experience working on live service or MMORPGs and mobile/cross-platform products will be to your advantage.

Essential Requirements

• Proven experience as a Product Manager or in a similar role, ideally within games.
• Robust understanding and experience with MMO games, either having worked in the industry or as a player.
• Strong analytical and critical thinking abilities with a proven track record of converting insights into decisions.
• Excellent collaboration and relationship-building skills across departments and disciplines.
• A player-centric mindset, with a commitment to enhancing the gaming experience based on user feedback/data and an understanding of how to interact with both developers and the community to improve the game.
• Strong communication skills, with the ability to balance data, community feedback, and vision to guide priorities.

About Jagex: 

We are Jagex: The RuneScape Company- home to one of gaming’s most enduring success stories. We create deep, community-powered games with worlds that evolve, inspire, and endure. Our flagship MMORPG franchise, RuneScape has welcomed over 300 million player accounts, inspiring generations of players across PC and mobile for 25 years.

As we begin our 26th year, we are accelerating our strategy to expand RuneScape into a broader ecosystem of forever games and connected experiences, grounded in a renewed commitment to integrity and fair play. This includes the reduction of monetisation mechanics, as well as the launch of RuneScape: DragonWilds into Steam Early Access in 2025 representing a major step in building a multi-genre future for the RuneScape universe. We remain focused on building enduring worlds, empowering player-led innovation, and laying the foundations for the boldest era in RuneScape’s history. For more information, visit www.jagex.com.

Headquartered in Cambridge, United Kingdom, We are  home to passionate creators, storytellers, engineers, and even a few dreamers, all united by a single mission- to shape the future of online worlds and empower players to make them their own. We’re looking for people to join us who share our ambitions & values - We foster an inclusive workplace built on trust, autonomy, and a shared passion for creating experiences which inspire our communities. Our values guide everything we do: We Embrace Fellowship by collaborating and sharing openly. We Hone our Craft by always learning and improving; We Honour our Vows by being honest and transparent; We are our Customers’ Heroes by striving to understand our team & player needs, and We Seize The Day by making the most of every opportunity.

Join us. The next era of RuneScape - and the next chapter of Jagex: The RuneScape Company - starts now.

We are committed to providing equal opportunities and creating an environment where everyone can thrive. We welcome applications from all backgrounds, and we recruit, develop, and promote based on merit and ability.

If you require any reasonable adjustments to support you during the recruitment process, please let us know when you’re invited to interview.