Senior Product Manager

WHO WE ARE

Headquartered in Nashville, Tennessee, Ncontracts leads the industry in integrated risk management and compliance solutions, serving over 5,000 financial institutions nationwide. As a seven-time Inc. 5000 Fastest Growing Companies honoree and consistent year-over-year recipient of "Best Places to Work" awards, we offer a thriving, work environment where career growth and life-work balance go hand in hand.

At Ncontracts, you'll join a team of industry experts dedicated to strengthening the financial services sector through innovation and thought leadership. We're seeking creative, collaborative, and self-driven professionals across all areas of our business - from developing cutting-edge solutions to sales, marketing, customer support, and beyond. Join us in our mission to make the financial industry stronger and more resilient, while advancing your career in a supportive, dynamic environment that values your unique skills and perspectives.

THE ROLE

We're seeking a Senior Product Manager to own one of the most forward-looking areas of Ncontracts' product portfolio: the vendor discovery, marketplace, and data partner signal layer that powers risk intelligence across our AI-native GRC platform. This is a high-impact individual contributor role for someone who brings strong product fundamentals, a data-driven mindset, and genuine excitement about building at the intersection of AI, third-party risk, and real-time data.

You'll define how financial institutions discover and evaluate new vendors, how our marketplace model surfaces and ranks trusted partners, and how data partner integrations feed a near real-time risk signal layer that makes our platform smarter over time. This is greenfield territory: you'll be building category-defining experiences from the ground up, not inheriting a mature backlog.

You'll work closely with a talented, collaborative product team and be expected to contribute beyond your immediate ownership — pairing with peers on horizontal capabilities, engaging directly with customers, and helping raise the overall quality of product thinking on the team.

Equally important: you're AI-forward. You actively use and experiment with AI-powered tools — Claude Code, Replit, Devin, Cursor, and whatever comes next — and you bring genuine curiosity about how these tools change what's possible for a product manager and the products you build.

WHAT YOU'LL OWN

Core Product Responsibilities

• Vendor Discovery — Own the end-to-end experience for how users search, browse, and evaluate vendors within the platform. Define the discovery model, directory structure, and browse experience that helps compliance teams find the right vendors faster.

• Marketplace — Build and evolve the marketplace model, including vendor scoring, ranking algorithms, and the onboarding experience for vendors entering the ecosystem. Think carefully about the incentive structures and trust signals that make a marketplace work.

• Data Partner Integrations — Own the product strategy and execution for integrations with third-party data providers across the risk intelligence ecosystem. Define how external signals are ingested, normalized, and surfaced to users in ways that drive decisions.

• Partner Consolidation Strategy — Lead the evaluation and go-deep strategy for data partner consolidation, helping Ncontracts determine which partnerships to deepen, which to rationalize, and how to communicate that to customers.

• Real-Time Risk Signal Layer — Define and drive the architecture of a near real-time signal layer that surfaces vendor drift and emerging risk to users proactively — a foundational capability for the platform's AI ambitions.

• Cross-Functional Collaboration — Partner closely with Engineering, Design, Data, Sales, and Customer Success to deliver with quality and speed. Contribute to horizontal PRDs that span modules and require tight coordination across the team.

• Customer Discovery — Maintain a continuous cadence of customer engagement. Bring the voice of the customer into every prioritization discussion and use data and qualitative research together to make confident product decisions.

Key Objectives

1. Launch a compelling vendor discovery and marketplace experience — Define what best-in-class looks like for vendor discovery in the TPRM space and build toward it with a clear, sequenced roadmap.

2. Build the data partner signal layer — Establish the integrations, data model, and user-facing surfaces that make Ncontracts the most data-rich TPRM platform in the market.

3. Drive AI-native product thinking — Identify and prioritize opportunities to embed AI meaningfully into discovery, scoring, and signal delivery — and lead by example in using AI tools in your own workflow.

4. Be a strong team contributor — Show up as a collaborative, low-ego teammate who makes the people around them better and contributes to a high-functioning product culture.

WHAT YOU NEED

Required Experience & Attributes

• 4–7 years of product management experience in B2B SaaS, with a track record of owning meaningful product areas end-to-end

• Strong product management foundation — You write crisp PRDs, run tight discovery cycles, prioritize with discipline, and communicate decisions clearly up and down the organization

• Data-driven and analytical — You define success metrics before you build, instrument your features thoughtfully, and use data to drive prioritization and iteration

• Customer discovery skills — You have a genuine habit of talking to customers, not just when required. You know how to run a good discovery interview and how to turn what you hear into product decisions

• AI/ML product experience — You have shipped or meaningfully contributed to AI or ML-powered features, and you understand the unique challenges of building products where the output is probabilistic

• AI-forward mindset — You actively use AI-powered development tools (Claude Code, Replit, Devin, Cursor, or similar) in your own workflow and are excited about their implications for how product gets built

• Excellent communication skills — You write and speak clearly, adapt your message to your audience, and can represent your product confidently with customers and executives alike

What Makes You Successful

• Builder mentality — You're energized by greenfield problems and bring structure to ambiguity without waiting to be told how

• Systems thinker — You see how your area connects to the broader platform and make decisions with that context in mind

• Collaborative and low-ego — You build trust quickly, share credit generously, and are as valuable in a working session as in a roadmap review

• Intellectually curious — You stay current on data, AI, and marketplace trends and bring outside-in thinking to your product area

• High ownership — You treat your product area like it's yours, follow through on commitments, and don't need a lot of hand-holding to make progress

WE OFFER ALL FULL-TIME TEAM MEMBERS:

• A fun, fast-paced work environment

• Responsible PTO Plan that meets or exceeds state and local medical and family leave laws

• 11 paid holidays

• Community and social events to keep you connected and engaged

• Mental Health Benefits

• Medical, Dental and Vision insurance

• Company-paid Group Life Insurance, Short- and Long-Term Disability

• Flexible Spending Account & Health Savings Account

• Aflac Benefits – Critical Illness, Cancer Protection, & Hospital Choice

• Pet Insurance

• 401 (k) with company match with eligibility on Day 1 of employment

• 2 Paid Volunteer Time Off Days

• And much more!

*Part-Time, Temporary, Contractor, and Intern positions are not eligible for company benefits, including paid time off, health insurance, and other employee benefit programs.

AAP/EEO Statement

Ncontracts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.