Senior Product Manager, Lyft Business

At Lyft, our purpose is to serve and connect. To achieve this, we start with our community by creating an open, inclusive, and diverse organization. Lyft connects people to transportation to change the way we live and get around our communities. We are looking for product managers who bring exceptional creative, strategic, and analytical skills to drive forward a best-in-class product. Product management at Lyft leads the integration of engineering, data science, and design to achieve the company’s vision for reinventing transportation. We are looking for entrepreneurial and passionate Product Managers to innovate and execute across a rapidly growing, fast-paced company and industry.

The Lyft Business team is one of Lyft’s fastest-growing and most profitable units, providing transportation solutions for organizations, including business travel, employee commutes, courtesy rides, and non-emergency medical trips.  The scope of Lyft Business is expansive, from B2B capabilities (Self service tools, APIs, billing & reporting, etc) in addition to the B2B2C Rider experience of Business Profiles & Rewards. 

Lyft Business products are built on top of Lyft's consumer rideshare platform, but the needs of organizations diverge significantly from individual riders. We deal with contracts, invoicing, program-level configuration, admin portals, multi-user provisioning, and partner API integrations. Today, each product vertical bridges that gap independently, leading to duplicated work, inconsistent experiences, and one-off builds that don't compound.

We're seeking a Senior Product Manager to own and build the Lyft Business Platform: the shared capability layer that sits between Lyft's core systems and our product verticals (Concierge, Business Travel, Lyft Pass, and Self-Serve). You'll define how Lyft's infrastructure is adapted, extended, or purpose-built for the unique needs of our enterprise customers. Your work will directly determine how fast the entire Lyft Business portfolio can ship, scale, and serve its customers.

Responsibilities:

• Define and drive the product strategy for the Lyft Business Platform, creating a shared capability layer that accelerates every product vertical across the portfolio.
• Own the framework for how Lyft Business engages with Lyft's core systems, determining where we pass through existing capabilities, where we adapt them for enterprise needs, and where we build from scratch.
• Build a product roadmap spanning organization lifecycle (signup, onboarding, provisioning), growth infrastructure, and partner/API capabilities. Prioritize ruthlessly across these domains based on portfolio-level impact.
• Lead a core team of Engineers, Designers, Data Scientists, and cross-functional partners (Sales, Operations) to execute against that roadmap.
• Serve as the connective tissue between Lyft Business product verticals and Lyft's core platform teams, ensuring LB's unique requirements are represented and that system changes are absorbed cleanly across the portfolio.
• Deeply understand the needs of internal customers (product vertical PMs and engineers) and external customers (enterprise admins, API partners, and riders) to inform platform investment.
• Establish clear engagement models for how product verticals request capabilities, how the platform prioritizes across competing needs, and how shared vs. vertical-specific work is decided.
• Define and track success metrics for platform health: vertical shipping velocity, integration reliability, capability reuse, and self-serve completion rates.
• Clearly communicate roadmaps, priorities, and trade-offs across a wide spectrum of audiences from partner teams to executive leadership.

Experience:

• 5+ years of product management experience, ideally with exposure to multi-product or multi-stakeholder environments where capabilities are shared across teams or products.
• Systems thinker: you naturally see how capabilities connect across products and you design for reuse, composability, and long-term leverage rather than one-off solutions. You don't need to have been a "platform PM" — but you should have a track record of building things that compound.
• Comfortable serving internal customers (engineering teams, product verticals, operations) while keeping sight of the end-user and business impact. You can balance competing demands across multiple stakeholders without losing the thread.
• Experience partnering with both technical and non-technical business teams, such as Enterprise Sales, Finance, or Operations, on product vision, strategy, and execution.
• Natural leadership and ability to make things happen. You manage ambiguity, complexity, and interdependencies in an organized and structured way, and you are able to define and analyze metrics that inform the success of your products.
• Strong communication skills and intuition for communication strategy at every level, within teams, within the company, to users, and other audiences.
• Detail oriented with superior organizational skills. Balancing multiple projects, deadlines, and requests should be second nature to you.

Benefits:

• Great medical, dental, and vision insurance options with additional programs available when enrolled
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan to help save for your future
• In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Subsidized commuter benefits
• Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program

Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the San Francisco area is $148,000 - $185,000, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.