Lucidya is an AI powered Customer Experience Management platform that helps brands listen, understand, and engage with customers across channels. We serve enterprise teams and turn customer signals into actions that improve experience and business results.
Second, what we are building:
We are building a Marketing Suite under the Lucidya CXM Suite, focused on two outcomes
• Lead Generation and Acquisition
• Expansion
This suite will cover core marketing use cases like
• Marketing campaigns and orchestration
• Outbound communication across channels
• Ads analytics and performance insights
• Tight connection with the rest of Lucidya CXM modules
What this role will be responsible for
• Own the vision, strategy, roadmap, and success metrics for the Marketing Suite
• Run discovery with customers and internal teams, then translate it into shipped product
• Lead a cross functional squad across engineering, design, data, and GTM
• Define MVP scope, priorities, and releases, and keep delivery moving
• Build enterprise ready foundations: permissions, governance, audit logs, scalability
• Define measurement and reporting for campaigns, acquisition, and expansion impact
• Shape integration strategy with CRM, ad platforms, and communication channels
Requirements
What this role will be responsible for
• Own the vision, strategy, roadmap, and success metrics for the Marketing Suite
• Run discovery with customers and internal teams, then translate it into shipped product
• Lead a cross functional squad across engineering, design, data, and GTM
• Define MVP scope, priorities, and releases, and keep delivery moving
• Build enterprise ready foundations: permissions, governance, audit logs, scalability
• Define measurement and reporting for campaigns, acquisition, and expansion impact
• Shape integration strategy with CRM, ad platforms, and communication channels
Qualifications and criteria
• Senior Product Manager experience in B2B SaaS with end to end ownership
• Strong understanding of marketing workflows: campaigns, lead lifecycle, attribution, ads analytics
• Strong product sense and ability to simplify complex journeys
• Strong stakeholder management, you can align, push back, and still move forward
• Experience working with data heavy products and defining tracking and dashboards
• Comfort with integrations and platform thinking
Bonus points
• Marketing automation or CDP activation experience
• CRM ecosystem exposure: Salesforce, HubSpot, Dynamics
• AI powered marketing use cases: segmentation, next best action, content generation
Lucidya is one of the fastest growing SaaS startups in the world & the leading social media analytics tool geared towards Arabic language. By leveraging AI, Machine Learning & big data technologies, we are on a mission of helping businesses in MENA region to understand and better serve their customers using our Media & Customer Intelligence products.With an HQ in Riyadh and offices in different countries in the world, we are funded by the most reputable investors in the region and scaling rapidly to meet the increasing demand of our products.Come and join the startup that has been named by World Economic Forum as one the most promising startups in MENA region … be part of the history we are making.
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