Senior Product Manager
TLDR
Own product development and drive measurable outcomes through real-time data analysis in a fast-paced, collaborative environment focused on customer behavior and experimentation.
-
Own a product area end-to-end - from identifying the right problems to delivering measurable outcomes (e.g. conversion, revenue)
-
Turn direction into fast learning - define hypotheses, run experiments, and iterate quickly
-
Make high-quality decisions in ambiguity and move forward without perfect data
-
Work closely with engineering and design to build simple, effective solutions
-
Move fast and stay focused - prioritise what matters most and continuously learn what works
-
Collaborate across teams to build a cohesive product experience, not isolated features
-
Have experience building products in early-stage or zero-to-one environments
-
Think in outcomes - you care about real impact, not just shipping features
-
Bring high ownership - you take responsibility for outcomes, not just tasks
-
Navigate ambiguity confidently — making decisions and helping strong teams move faster on what matters most
-
Have strong product judgment - you know what matters, what to skip, and how to keep things simple
-
Care deeply about customer behaviour and decision-making
-
Think in systems - connecting data, product, and experience across teams
-
Experience running product discovery and rapid experimentation cycles
-
Strong data fluency — comfortable using product analytics (e.g. Amplitude) to inform decisions and measure impact
-
Background in activation, growth, or behaviour-driven products
-
Experience working in cross-functional product teams
Hard skills & experience:
LiveChat delivers customer service software designed to empower businesses in engaging and supporting their customers seamlessly across various messaging platforms. By focusing on efficient communication through text and video solutions, they enhance the overall customer experience and enable companies to maintain consistent conversation histories.
- Founded
- Founded 2002
- Employees
- 51-200 employees
- Industry
- Internet Software & Services