Senior Product Manager - Live Service Game Monetization

Big Viking Games is a live service game studio focused on operating and scaling enduring virtual worlds. We run profitable, long life portfolio games with disciplined live operations, data driven decision making, and a relentless focus on player experience and monetization performance.

FishWorld is a core live revenue driver within our portfolio and requires strong commercial ownership, experimentation rigor, and operational excellence.

We’re looking for a Senior Product Manager to operate FishWorld, one of our long-running live service games.

This role is closer to running a digital business than managing a traditional roadmap.

You will operate the game’s revenue systems, economy, and live operations cadence, constantly testing and optimizing to improve player engagement and monetization.

Success in this role requires strong quantitative thinking, experimentation discipline, and first-principles problem solving.

Requirements

What You’ll Own

You will act as the product and commercial owner of a live game.

Your responsibilities include:

Revenue & Monetization

Own and improve key metrics including ARPDAU, conversion rate, retention, and LTV

Design and optimize in-game offers, bundles, pricing strategies, and promotions

Forecast revenue performance and manage variance against targets

Balance short-term monetization with long-term player trust and retention

Live Operations

• Operate a high-frequency live operations calendar
• Plan and execute events, promotions, and content releases
• Continuously iterate based on player behavior and product performance

Experimentation & Product Optimization

Design hypothesis-driven A/B tests

Use cohort analysis, retention analysis, and behavioral data to identify opportunities

Translate insights into measurable improvements in revenue and engagement

Experimentation & Analytics

• Design and organize A B testing across currency levers, promotions, and feature releases
• Develop insights from content, economy, and monetization data
• Use dashboards and SQL where required to validate performance hypotheses
• Ensure structured testing discipline with clear KPIs and decision frameworks
  

First Principles Product Thinking

Strong candidates consistently:

• Break complex problems down into fundamental drivers
• Identify root causes rather than surface symptoms
• Clearly articulate problem → reasoning → solution → measurable outcome

Cross-Functional collaboration

• Collaborate and align teams of contributors across product, design, QA, analytics, and live operations
• Balance commercial, creative, and technical priorities
• Drive execution through sprint planning and operational cadence

Technical & Data Collaboration

• Partner closely with engineering and analytics teams
• Use dashboards, experimentation frameworks, and internal tools to guide decisions
• Identify opportunities to leverage AI tools and automation to improve product workflows

Player Experience & Issue Resolution

• Manage live in game issues including bug prioritization and reimbursement strategy
• Review and synthesize player feedback into actionable product improvements
• Balance short term revenue optimization with long term player retention
  

Cross Functional Leadership

• Partner closely with Engineering, Art, Analytics, Marketing, and AI teams
• Work within SCRUM frameworks to ensure efficient sprint delivery
• Oversee communications strategy aligned with content rollouts
• Contribute departmental goals that align with company level objectives
• Coach, mentor, and onboard Live Content Managers

Must-Have Experience

• 8+ years of product management experience in games, consumer apps, or live digital products
• Experience owning revenue, growth, or engagement metrics
• Strong quantitative decision-making skills
• Experience designing and analyzing A/B tests or product experiments
• Demonstrated ability to improve key metrics such as retention, conversion, engagement, or revenue
• Experience leading cross-functional teams across product, engineering, design, and analytics

Strong Signals

Candidates who stand out typically demonstrate:

• First-principles product thinking
• Clear examples of product impact tied to measurable metrics
• Experience operating live service or continuously evolving products
• Strong analytical curiosity and technical affinity
• Comfort collaborating with engineering and data teams

Nice to Have

Experience with mobile games or free-to-play monetization

Experience designing game economies or pricing systems

SQL or hands-on data analysis experience

Experience operating large-scale consumer products

Benefits

• Regular in-person collaboration with a high-performing, passionate team of gamers at our downtown Toronto office.
• High-impact work on established live-ops games.
• Access to BVG tools, documentation, and support to do your best work.
• Potential for future contracts or longer-term engagement, based on performance and business needs.

Does the idea of shepherding a massive community into a brand new era of gaming sound like the career challenge you’ve been looking for? If so, we'd love to hear from you! Please apply with your resume and cover letter.

Big Viking Games is committed to creating an inclusive and accessible environment for all candidates. We welcome applications from individuals of all abilities and will provide accommodations throughout the hiring process as needed. If you require any accommodations, please email [email protected] so we can work with you to support your needs.