About the role

Lightspeed is a one-stop commerce platform that empowers merchants worldwide to simplify, scale, and provide exceptional customer experiences. Our team's goal is to create a site builder perfect for omni-ecommerce. It is extremely easy to use and has all the necessary features for in-store-first business owners looking to expand online.

See more details about the site builder: https://www.ecwid.com/instant-site (or here)

We are looking for a Product Manager to lead the development of our website builder. Your main goal will be to enhance our platform's design capabilities so that any website a user creates looks professional, regardless of their design skill level. “It’s impossible to build mediocre design on our platform” is what we are aiming for.

Our team includes very strong designers with great ideas. We need a Product Manager who can turn those ideas into a clear strategy, strong execution, and ultimately a competitive advantage for our platform. This role is for someone who is excited to work at the intersection of design, product, and business, and to see how good design decisions improve the user experience and directly contribute to our customers’ success online. We value initiative and are looking for people who are ready to take on new challenges.

What You’ll Be Doing

Crafting feature and scope definitions that balance great design, customer needs, business goals, and technical feasibility.
Prioritizing and managing the team’s work backlog to maximize value.
Creating clear product delivery plans and requirements, collaborating closely with design and technical teams.
Driving the implementation and execution of the team’s roadmap.
Gathering insights from customers, internal stakeholders, and market trends to shape product direction.
Contributing to and evaluating new product concepts for future roadmap consideration.
Collaborating with Go-to-Market teams to ensure successful product launches.
Defining and tracking metrics to measure product success.
Communicating value delivery clearly to diverse audiences.
Building trusted relationships with internal and external stakeholders.

What You Bring

Experience creating products with great design and UX. You can distinguish good design from bad and explain why.
Experience working with designers. You know how to give constructive feedback to achieve outstanding results.
Proven track record in product management for SaaS products at scale.
Bachelor’s degree in Computer Science, Design or a related field.
Expertise in product management and development life cycles, delivering high-quality software on time.
Proficiency in leading and managing cross-functional projects and teams.
Strong ability to facilitate discovery, solutioning, and alignment discussions.
Solid understanding of product strategy development and roadmapping.
Experience with market research tools and techniques.
English at C1 level or higher
Russian at C1 level or higher

Even Better If You Have

Experience in creating site builders (regardless of whether they are large and complex or simple single-page sites).
Experience in the retail or e-commerce industry.
Working as a product designer will be a significant advantage.

We believe that your experience goes beyond just your CV. If you’re unsure whether you meet all the requirements, hit the ‘Apply’ button and give it a shot!

What’s In It for You?

Live the Lightspeed experience, with:

A truly flexible work environment.
Genuine career growth opportunities in a company creating new roles every day.
The chance to make a real difference by empowering merchants to grow their businesses through impactful products and addressing customer feedback.
Work in a team that’s big enough for growth but lean enough to make a real impact.
Development of high-traffic products used at a global scale.
Become a valued part of the diverse and inclusive workplace.

Perks and Benefits:

People Experience — Our PX benefit allows you to work from pretty much anywhere in the world for 60 days a year
Lightspeed equity scheme (we are all owners)
Health & Wellness Credit — expense up to 1300 GEL per year towards your gym membership, yoga classes, a new bike or whatever else you do for your health
Mental Health Support through the Modern Health App — whether it is meditation, coaching or counseling you need — each employee gets access to this platform.
A medical insurance plan that covers dental care
At Lightspeed we value your professional development; you’ll have regular performance reviews and opportunities to make growth
Apple MacBook Pro for work
Time off to volunteer and give back to your community
Paid parental leave and family assistance programs.
Language classes and a LinkedIn Learning license for your professional development.

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

Lightspeed handles your information in accordance with our Applicant Privacy Statement.

Senior Product Manager

TLDR