We are seeking a visionary and experienced Senior Product Manager to lead the development of a critical new customer-facing web platform. You will own the product strategy, roadmap, and execution for a scalable application.
Key Responsibilities:
Define Product Vision & Strategy: Own and articulate the product vision, strategy, and roadmap for the new customer-facing web platform, aligning it directly with the company's strategic shift to a hybrid business model.
Customer & Market Understanding: Conduct in-depth research to deeply understand the needs, workflows, and pain points of third-party customers, specifically related to uploading design files, preparing robotic execution plans, and interacting with backend systems.
Requirements Definition: Translate complex business goals and user needs into clear, detailed, and actionable product requirements and user stories for the development teams.
Prioritization & Roadmap Management: Develop and manage the multi-phase product roadmap, prioritizing features and initiatives to maximize business value and customer adoption.
Cross-functional Leadership: Collaborate closely with engineering, UX/UI design, operations, and sales teams to ensure seamless product development, successful launches, and continuous iteration.
Performance & Growth: Monitor product performance post-launch, gather feedback, and drive continuous improvements to expand capabilities and ensure the platform supports scalable self-service operations.
5+ years of experience in product management, with a proven track record of successfully launching and scaling B2B SaaS or customer-facing web platforms.
Demonstrated ability to define product vision, strategy, and roadmaps from conception through launch and iteration.
Strong experience in gathering and translating complex user and business requirements into clear product specifications.
Familiarity with self-service platform design principles and enabling independent user operation.
Excellent communication, interpersonal, and stakeholder management skills, capable of influencing cross-functional teams.
Experience working in an Agile development environment.
Nice to Have:
Experience with industrial automation, robotics, or CAD/design software is a significant plus.
Location: Guadalajara, Jalisco - Hybrid role
Offices: Av. de las Américas 1254-17th, Country Club, 44610 Guadalajara, Jal.
KMS Technology was established in 2009 as a U.S.-based software services company. With development centers in Vietnam and Mexico, we have been trusted globally for the superlative quality of our software consulting & development services, technology solutions, and engineers' expertise. We pride ourselves on creating brilliant solutions for our clients by leveraging deep expertise, advanced technologies, and delivery excellence for a shared success where everyone can reach their fullest potential. With three Business Lines:KMS Software: Leverage software domain expertise to help clients make better business decisions in technology platforms, increase speed-to-market, and gain critical development support through innovative technology solutions.KMS Solutions: Empower BFSI businesses to embrace the digital finance revolution and expedite clients’ journey towards complete digitalization, technology consulting, data analytics, software development, and software quality.KMS Healthcare: Build transformative next-gen technologies to solve healthcare’s most challenging problems, providing innovative tools and expertise to providers, payers, life sciences, and medical technology vendors.
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