Senior Product Manager

Who We Are:

PE-backed start-up, DoseSpot is a dynamic and innovative leader in the electronic prescribing software market, and its subsidiary, pVerify, is an industry leading insurance verification solution. We are on a hyper-growth curve at the intersection of the software and healthcare industries. We need great team members to capitalize on these opportunities and improve the healthcare experience for patients and doctors alike. DoseSpot and pVerify have an exciting opportunity to join a fun and growing team, benefit from strong market tailwinds, and be part of an exciting opportunity to ensure mission-critical prescriptions and verifications are delivered on time and without error. 

The Role:

As a Senior Product Manager on the DoseSpot Connect Platform, you will own the strategy, roadmap, and execution for our interoperability and messaging layer that powers patient and provider experiences. You will partner closely with our Experiences team to build patient-facing solutions that improve medication adherence and communication.

A key part of this role is using data, automation, and AI-assisted workflows in pragmatic ways to reduce friction and improve outcomes, while operating in a complex, regulated environment. You will operate with significant autonomy, set clear direction, and make high-judgment decisions in collaboration with engineering, design, compliance, and go-to-market teams.

You combine strong technical and data fluency, deep customer empathy, and market awareness to deliver products that meet rigorous reliability, compliance, and performance expectations.

What You'll Do:

Product Strategy & Ownership

• Develop and own the long-term strategy and roadmap for your product area.

• Size market opportunities and build business cases for investment.

• Translate ambiguous problem spaces into actionable direction with clear priorities.

• Identify and prioritize opportunities to use automation and AI-assisted experiences to improve adherence, communication, and operational efficiency within the Connect platform

End to End Product Leadership

• Lead complex discovery efforts, including workflow mapping, solution exploration, and risk identification.

• Drive cross-functional alignment across engineering, design, compliance, support, and GTM teams.

• Make high-judgment tradeoffs balancing customer impact, technical complexity, regulatory requirements, and business goals.

• Use data and experimentation (for example, A/B tests, holdouts) to evaluate the impact of new automation and AI-assisted features and iterate based on results.

Customer & Market Insight

• Conduct market, competitive, and ecosystem analysis across patient engagement, adherence, and care-coordination solutions to inform strategy.

• Maintain deep understanding of customer workflows, clinical and administrative requirements, compliance constraints, and competitive landscape.

• Engage directly with customers and partners to understand pain points, validate solutions, and shape product direction.

• Anticipate regulatory and industry shifts and adjust strategy accordingly.

Technical & Domain Expertise

• Engage meaningfully in architecture discussions related to APIs, routing, EDI standards, and clinical data flows.

• Collaborate with data and AI/ML teams (or external partners) to define data requirements, integration patterns, and guardrails for automation and AI-assisted workflows.

• Ensure your domain meets reliability, scalability, privacy, and security expectations.

• Partner closely with engineering leads on design, sequencing, and risk mitigation.

Cross-Functional Influence

• Communicate product decisions and rationales to senior leadership.

• Coordinate multi-squad delivery when your domain touches multiple parts of the platform.

• Influence processes and practices that elevate product execution across the org.

Performance & Improvement

• Define KPIs for your domain and use them to inform prioritization.

• Lead post-launch impact reviews, quality improvements, and iteration cycles.

What You’ll Bring:

• Degree & Years of Experience: Typically requires a minimum of 8 years of related experience with a Bachelor’s degree in computer science, Engineering or related field; or equivalent experience.

• Strong experience in API platforms, data workflows, or regulated/enterprise software.

• Deepening healthcare knowledge: eRx workflows, NCPDP SCRIPT, eligibility/EDI, payer-provider transactions, or similar.

• Demonstrated ability to own a product area end-to-end.

• Excellent communication; able to influence without authority and align diverse stakeholders.

• Strong problem-solving skills and experience operating in ambiguity.

• Ability to mentor PMs and uplift product practices.

• Experience shipping features that use data and automation (for example rules-based workflows, recommendations, scoring, or AI-assisted experiences) in a production product.

• Comfortable working with engineers and data teams on APIs, data flows, and experimentation; able to translate ambiguous problems into clear technical and measurement requirements.

Core Competencies:

• Knowledge & Application: Exhibits advanced wide-ranging experience, using in- depth professional knowledge, acumen, concepts and company objectives to develop, resolve complex models and procedures. Provides solutions to issues in creative and effective ways. Understands the interrelationships of different disciplines. Directs the application of existing principles and guides development of new policies and ideas.

• Complexity & Problem Solving: Understands and works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Determines methods and procedures on new assignments. Exercises judgment in selecting methods, evaluating, adapting of complex techniques and evaluation criteria for obtaining results. Work is reviewed upon completion and is consistent with departmental objectives.

• Collaboration & Interaction: Networks with key contacts outside own area of expertise. Adapts style and uses persuasion in delivering messages that relate to the wider firm business. Frequently advises others on complex matters. Accountable through team/influence for the delivery of tactical business targets.

Benefits & Perks:

🌍Remote work environment with a flexible work schedule to encourage work-life balance

✈Annual company offsite

🌴Generous leave package including flexible time off policy that encourages team members to take time off to relax and recharge; plus 13 paid holidays, paid sick leave, and paid parental leave

💙 Medical, dental, and vision insurance for you and your family, plus a company funded FSA & HSA (dependent on which medical plan you choose)

💰401(k) company match

💸One-time workspace reimbursement to help you optimize your remote workspace

DoseSpot is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.