Senior Product Manager - Consumer

AI overview

Join a dynamic team to develop and execute innovative product strategies that enhance customer experiences and drive business growth in a rapidly changing environment.

*Please note this role is available to candidates based in Spain, UK, Poland and Portugal*

A career at Booksy means you’re part of a global team focused on helping people around the world feel great about themselves, every day. From empowering entrepreneurs to build successful businesses, to supporting their customers arrange 'me time' moments, we’re in the business of helping people thrive and feel fantastic.

Working in an ever-changing, scale-up where things are messy, and resources are limited isn't for everyone. If you thrive in a stable environment with big budgets, clear processes and structures then, if being honest, we’re probably not for you. However, if you love bringing order to chaos, inventively solving problems, and prioritizing your own path within ambiguity, then you're likely to love it here.

We’re looking for a Senior Product Manager to join our Customer domain, a strategic area focused on delivering exceptional experiences and driving business growth through customer-centric solutions. In this role, you’ll work closely with design, engineering, analytics, marketing, and sales to identify opportunities, deliver impactful products, and continuously improve the way we serve our customers.

What you’ll do

  • Develop and execute product strategies aligned with customer needs and business objectives.
  • Identify opportunities for innovation and improvement through discovery, experimentation, and analysis.
  • Lead cross-functional collaboration to deliver high-quality solutions at speed.
  • Use data and research to validate ideas and track impact post-launch.
  • Define success metrics, measure performance, and iterate for continuous improvement.

Requirements

  • Product management experience, ideally in SaaS, marketplaces, or B2B2C platforms.
  • Proven success in delivering measurable business impact.
  • Strong discovery skills with experience in experimentation and user research.
  • Analytical and strategic mindset with a balance of vision and execution.
  • Excellent communication and stakeholder management skills.
  • At a minimum we require conversational level English language skills. Why? English is our company language and is used for any business-wide communications, so we need you to be able to speak English to feel like an integrated part of Booksy.

Benefits

  • This is a fully remote position, we take pride in being a globally distributed team.
  • Private medical care - terms depends on location.
  • Access to wellbeing tool - Worksmile.
  • Our other benefits will vary due to your location, please ask your talent partner for more detail.

Our Diversity and Inclusion Commitment:

We work in a highly creative and diverse industry so it goes without saying that we strive to create an inclusive environment for all. We welcome people from all backgrounds and are committed to fair consideration in our hiring process. If you have any accessibility needs or require reasonable adjustments during the interview process, please contact us at [email protected], so we can best support you .

Kindly submit your application and CV in English to ensure it is successfully reviewed.

We're proudly distributed across the globe, with each market being remote-first. Depending on which market you're joining, you might have office access or be fully remote - either works. All we ask is that you're based in the country/region this role is advertised in.

Perks & Benefits Extracted with AI

  • Health Insurance: Private medical care - terms depends on location.
  • Wellbeing tool access: Access to wellbeing tool - Worksmile.

Who Are We? We’re Booksy and we have a passion for appointments. Not only do we have a passion for appointments but we strive to make them as easy as possible. Booksy is an appointment scheduling app that helps health and beauty pros amplify their craft and run their businesses without worrying about the boring, nitty gritty details We know what you’re thinking—this is a young and fun company where happy hours are frequent and work consists of free snacks and socializing. Sounds ideal, right? Wrong. While we do enjoy the fun stuff, we take the most pride in owning our roles. Come to work and be present, engaged, and confident that the work you’re doing directly impacts the success of our company and our customers. We’ve come a long way, but we’re looking for people to take us above and beyond because we sure as hell have a ways to go. And on Thursdays, we work extra hard, because happy hour starts at 4 and we can’t be late. Before you get too attached, we want to be transparent with you. We are not hand-holders, or babysitters or a step-by-step IKEA instruction manual or a soccer dad holding a travel mug on the sidelines screaming at you to “trap, tap, and go!” We’re doers and seekers who are looking for people with grit, people who can take an inkling of direction, execute against it, and run like the freakin’ wind. We give you permission to ask for forgiveness.

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