Senior Product Manager AI/ML

Reltio, Trusted Data Foundation for Your Business Outcomes

About Reltio

At Reltio, we’re on a mission to enable digital transformation by delivering a single source of truth for enterprise data designed for the digital experience economy. We are disrupting the master data management (MDM) software market when we launched the first cloud-native MDM software-as-a-service (SaaS) platform. The Reltio Connected Data Platform leverages a cloud-native multi-tenant architecture and our ecosystem to enable speed, agility and flexibility at scale. Companies across industries rely on Reltio to deliver mission-critical, secure, trusted real-time data at scale to create connected omnichannel experiences for their customers, partners, and employees.

We’ve earned numerous awards and top rankings for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. So if you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk.

Reltio’s Focus:

At Reltio, you can take part in our mission to enable digital transformation by delivering a single source of truth for enterprise data designed for the digital experience economy. We contribute to more fulfilling and happier lives for people everywhere by delivering a single source of truth for data enabling digital transformation. We leverage a cloud-native multi-tenant architecture and our ecosystem to enable speed, agility, and flexibility at scale. We pride ourselves in our transparent, leadership, and meritocratic company culture and have achieved the Fortune 100 best companies to work for.

Reltio’s values: 

Customers and Partners are people, not companies 

Better Together 

Simplify and Share 

Own it 

Bring your all 

Leadership Expectations: 

Be one Reltio 

Be Candid & Caring 

Make Data-Driven Decisions 

Learn Teach Learn 

Role Model All Day, Every Day 

How You Make a Difference

As a Senior Product Manager for AI/ML solutions, you are responsible for delivering market-leading product capabilities aligned with Reltio’s AI/ML strategy to meet the rapidly growing demands of our expanding customer base.You will work with a cross-functional team, and understand evolving trends in the ML space, competitive landscape, and other influencing factors to refine the AI/ML product roadmap. You will deliver product capabilities and support the go-to-market functions to facilitate customer adoption and drive business outcomes.

You should understand the limitations and capabilities of AI – where AI can be applied and with what trade-offs. You are good at communicating the value proposition of AI-enabled offerings and the opportunity cost with respect to Reltio’s overarching business strategy.AI is quite complex, so you are good at using AI to simplify results and processes, and not over-engineer the system. You come with a customer-first mindset and focus on the “what and why” of the problem statement before getting into the ‘how’ part.You will regularly report to the leadership team to review AI product strategy, roadmap, release plan, and other key business metrics. You should bring an enthusiastic, team-player attitude, foster cooperation with other departments, and drive innovation and customer adoption for your product areas.

Responsibilities :

• Product strategy – work collaboratively with all stakeholders to define differentiated and high-impact AI offerings targeting enterprise business and IT functions in Modern Data Management and Applications.
• Problem-solving – an uncanny ability to identify and define the right ML-solvable problems, with a clear definition of success-metric and acceptance criteria. Good at brainstorming on roadblocks (which are frequent in the ML world) and adept in finding ways to fix them at the source.
• Orchestrator – clear and structured thinking to effectively collaborate with stakeholders from varied backgrounds. Anticipate the challenges and opportunities, and are agile to bridge the path to success.
• Risk Management – Foresee and communicate the risks with ML implementation and can mitigate them timely and effective. You are good at navigating the world of “unknown unknowns” and are able to scope the requirements and expectations.
• Product delivery – work collaboratively with Engineering to design, develop, and deliver high-quality, compelling products that fulfill the AI-fueled vision & strategy. The candidate should understand usability principles and work with interaction designers to define a cohesive user experience strategy for modern web and mobile applications
• Leadership – develop, facilitate, and drive cross-functional initiatives & alignment with key partner organizations, including Engineering, Marketing, Sales, Services, Support, and Partners. This includes managing agile processes for product launches, customer validations, and partner and sales enablement
• Detail-oriented – have an eye for detail and can deal with ambiguity to clearly communicate the goals and stay on track with the product roadmap
• Inquisitive mindset – good at questioning the status quo, challenging the assumptions while seamlessly navigating the discussions and quickly arriving at the solution.
• Execution-driven – adept in planning as well as execution and documenting the learnings along the way to share with the team. Drive feasibility workshops to test the waters along with cross-functional teams and quickly show the value through MVP.

Required Skills:

• A proven track record of delivering highly successful enterprise-scale web and mobile applications with a world-class user experience
• 10+ years of total experience with 5+ years in Product Management involving Software-as-a-Service products
• Good communication skills with the ability to present complex topics for audiences of varying technical / business acumen
• Excellent listener with an acute sense of picking up on customer and market problems 
• Ability to solve complex problems in a fast-moving environment and see challenges as opportunities to make revolutionary AI solutions
• Prior experience in Master Data Management, Big Data technologies, Machine Learning, Analytics, and Customer Experience is desirable
• Experience with Agile development methodologies, Lean principles, Rapid Prototyping, and Design Thinking is a plus
• Familiarity with the roadmap and SDLC tools to build and communicate vision, business plans, roadmaps, personas, and GTM strategy is a plus
• Ability and willingness to travel globally
• Bachelor's degree or higher with a technical discipline. MBA is a plus