Senior Product Manager 1, Catholic

About Pushpay

Pushpay exists to serve the Church. We build software that helps faith communities manage generosity, connect members, and focus on what matters most: ministry. As we deepen our commitment to Catholic parishes and dioceses, we are looking for a Senior Product Manager who brings both world-class product craft and an authentic understanding of Catholic parish life - someone who sees this work as more than a job.

About the Role

As Senior Product Manager for the Catholic Market, you will be Pushpay’s dedicated product voice for how Catholic parishes and dioceses actually operate. You will not own a standalone Catholic product - Pushpay’s portfolio serves both Catholic and Protestant communities through shared infrastructure. What you will own is the Catholic lens: identifying, prioritizing, and championing the features and workflows that make the portfolio meaningfully better for Catholic users.

This role lives at the intersection of deep domain knowledge and cross-functional influence. Success here is not about controlling the roadmap - it’s about building the credibility, relationships, and clarity of argument needed to ensure Catholic needs are consistently represented in portfolio decisions made by teams with broader mandates.

Named as one of BuiltIn ‘Best Places to Work’ in Seattle, Denver and Dallas for 2025; ranked number 10 by Seattle Business Magazine in the ‘Washington’s 100 Best Companies to Work For’ list in the large companies category for 2024; named as a 2025 'Best Places to Work for Women' by Best Companies Group.

Benefits and Compensation

We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:

• 100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee
• 70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents
• 401K match
• Hybrid work model - 3 days in the office / 2 days remote each week: COS, CO & Allen, TX area
• Remote: All other approved locations
• 12 paid Company Holidays
• 2 paid Volunteer Time Off days
• 20 days PTO to start, increases with tenure and seniority.
• Paid parental and adoption leave
• Compensation Range:
  • $106,729 - $123,332, depending on location.
  • $112,500 - $130,000, COS, CO & Allen, TX:

Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

The following states are approved as remote work locations for this position: AR, AZ, CA, CO, FL, GA, IA, IL, IN, MD, MI, MN, MO, NC, OH, OK, PA, SC, TN, TX, VA, WA - All other states are not in consideration for this role at this time.

What You'll Do

• Be the Catholic Expert: Apply deep Catholic operational knowledge to product decisions from day one. Use targeted discovery with parish and diocese stakeholders to validate direction and surface nuance across Catholic traditions, liturgical timing, and stewardship models, then translate that back into the portfolio with speed and clarity.
• Own the Catholic Product Narrative: Build and maintain a clear, credible product story for Catholic diocese leaders and board-level stakeholders, one that connects Pushpay’s portfolio investments directly to Catholic outcomes and priorities.
• Navigate and Influence the Portfolio: Work across product domains, Engineering, and UX to ensure Catholic-specific needs are understood, prioritized, and delivered, including where AI capabilities can reduce friction or surface insights for Catholic users. Your effectiveness depends on building trust, making a clear business case, and knowing when to escalate.
• Responsible AI: Champion a "Human-in-the-Loop" approach to AI, surfacing insights and reducing administrative burden without replacing pastoral judgment or the personal relationships central to parish life. Ensure all AI features align with data privacy standards and Catholic social teaching.
• Catholic Market Advocacy: Help Sales, Customer Success, and Product Marketing explain the value of Pushpay’s product to Catholic stakeholders, translating the what and why into language that resonates with parish and diocese leaders. Show up externally at key Catholic events and diocese conversations as a credible product voice for the Catholic market.
• Measure What Matters: Define and track adoption, NPS, and retention signals within the Catholic segment. Use data to build the internal case for prioritization, know when a delivered feature is actually working, and iterate based on real feedback from parishes and dioceses.

How We'll Measure Success

In your first 12 months:

• Time Savings: Quantified improvement in time-on-task for parish administrators using delivered features.
• Catholic Segment NPS: Measurable improvement in NPS scores within Catholic accounts, with qualitative signal via CSat that Catholic parishes are satisfied with how the software actually works.
• Adoption & Retention: Growth in the percentage of Catholic accounts actively engaging with delivered features, with an eye on churn as a lagging indicator of whether the product is delivering real value over time.
• Portfolio Influence: Evidence that Catholic-specific requirements are being incorporated across product domains, measured by feature delivery and stakeholder feedback.
• Roadmap Clarity: A Catholic product narrative that diocese leaders and board-level stakeholders find credible, useful, and consistently reflective of where Pushpay is headed.

What You'll Bring

• Catholic Domain Fluency (Required): Parish and diocese life from the inside. Liturgical calendar, stewardship models, sacramental workflows. A personal connection to or deep respect for the Catholic faith is essential.
• 5+ Years in B2B SaaS Product Management: End-to-end ownership from discovery through adoption. Complex workflows or financial data preferred. Faith-based context a plus.
• Influence Without Authority: You drive outcomes across teams you don’t control, through expertise and trust, not org chart position.
• AI Product Fluency: You know what AI can and cannot do in a ministry context, can define requirements for LLM-based features, and recognize when a human touch matters more than automation.
• Operational & Technical Fluency: Comfortable with APIs and integrations. You understand why being the source of truth for parish data matters.
• Communication That Moves People: Clear point of view. Adapts on evidence. Doesn’t hedge.

Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. Pushpay uses E-Verify to confirm employment eligibility. Head to our career page to learn more.

If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact [email protected].

About Pushpay

Pushpay helps organizations and communities come to gather & stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!

**Applications will be taken on an ongoing basis.

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