THE IMPACT YOU WILL MAKE
From socks and pet food to cosmetics, charles is helping countless brands reach their loyal customers every day, one conversation at a time. As a Senior Product Engineer at charles, you'll help drive our product and infrastructure forward, enabling us to revolutionize conversational AI.
You'll work closely with other Engineers, Product, and Design to build scalable, high-performing systems that solve real customer problems. Your contributions will result in reliable, data-driven solutions that support millions of users and push the boundaries of AI-driven messaging commerce.
Nice to have:
Meeting all requirements is not necessary to apply. We encourage candidates who meet some but not all of these qualifications to submit their application.
THINGS WE OFFER
What else we offer?
About us
It’s better to have a conversation
charles is a conversational AI and CRM that attracts, converts, services, and retains customers via AI agents and marketing automations. charles helps businesses to maximize customer engagement and revenue through conversational channels such as WhatsApp. Brands can reach customers in an interactive way, collect data to expand customer understanding and guide them to targeted offers that convert. charles’ AI Agents deliver hyperpersonalized experiences at scale while ensuring enterprise-grade security and GDPR compliance.
Founded by Kapten & Son co-founder, Artjem Weissbeck, and ex-McKinsey ecommerce lead, Andreas Tussing. charles is backed by Salesforce Ventures, Accel and HV Capital and has raised over EUR 30 million to build the global leader in conversational marketing SaaS for global consumer brands.
Charles and diversity: be yourself and no-one else
Different perspectives bring innovation and richer work environments. We’re committed to building an inclusive company where you always feel like you belong, whatever your age, gender identity, ethnicity, religion, sexual orientation, disability, status or neurodiversity. These values sit at the heart of our hiring process, so we can create a welcoming workplace where everyone feels valued and heard.
Our vision is to become the global backbone of Conversational Commerce (cCom).We at Charles believe "traffic" will exponentially move from the streets and the browser into chat apps. In a world where cCom is the 3rd big pillar of commerce, gluing together all channels unlocks the full potential of personalization between companies and consumers. For any situation in life we believe It’s better to have a conversation. Conversations are the human superpower to create trust, shape relationships and avoid misunderstandings. In life as in commerce. Between people as between consumers & companies. With our B2B SaaS software Charles empowers companies to master this opportunity by seamlessly bringing their business into chat. Founded by Kapten & Son Co-Founder Artjem Weissbeck and ex-McKinsey E-Commerce lead Andreas Tussing, we're facing an exponentially growing number of clients and are backed by prestigious investors Accel and HV Capital. Now it is time for you to join us on our journey and pioneer Conversational Commerce together!At Charles we know teams perform and innovate best when they are diverse. We are committed to create an inclusive and belonging environment where our employees can bring the best and only version of themselves. We embrace and fearlessly welcome meaningful work and innovation no matter of age, gender identity, ethnicity, religion, sexual orientation, disability, status, neurodiversity and else. With our growth, we want to commit to reflect these values and strive to create a workplace where everyone feels heard and valued
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