Senior Product Designer

New York , United States
Remote

AI overview

Lead end-to-end design for Maven’s member experience, focusing on elevating visual craft and ensuring a cohesive, modern product that enhances user trust in critical health contexts.

Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. 

An award-winning culture working towards an important mission –  Maven Clinic is a recipient of over 30 workplace and innovation awards, including: 

  • Fortune Change the World (2024)
  • CNBC Disruptor 50 List (2022, 2023, 2024) 
  • Fortune Best Workplaces for Millennials (2024)
  • Fortune Best Workplaces in Health Care (2024)
  • TIME 100 Most Influential Companies (2023)
  • Fast Company Most Innovative Companies (2020, 2023)
  • Built In Best Places to Work (2023)
  • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)
  • Great Place to Work certified (2020, 2021, 2022, 2023, 2024)
  • Fast Company Best Workplaces for Innovators (2022)
  • Built In LGBTQIA+ Advocacy Award (2022)

We’re looking for a Senior Product Designer to lead end-to-end design for critical parts of our member experience, with a strong emphasis on consumer-grade craft, and visual systems. Our member experience sits at the center of that promise: it’s where people discover Maven, build trust, and navigate some of the most important decisions in their lives.

The Member Experience team is responsible for the core surfaces and systems that power Maven’s app: home, navigation, onboarding, notifications, and the visual systems that make our product feel cohesive, modern, and premium.

As a Senior Product Designer at Maven, you will:

Elevate visual craft & systems

  • Own and elevate the visual quality of the member experience: typography, color, spacing, composition, iconography, and imagery
  • Collaborate closely with Brand Design to ensure the product feels like a natural extension of Maven’s brand, not a separate universe
  • Contribute to and extend our design system—components, tokens, patterns, and documentation—so that it supports cohesive, high-quality execution across teams
  • Design reusable visual patterns and modules (e.g., cards, layouts, content blocks, banners) that can flex across tracks (fertility, maternity, postpartum, menopause) while feeling unified
  • Partner with engineers to polish the last 10%: motion, transitions, empty states, error states, and loading experiences

Have a member-centric approach

  • Advocate for clarity, calm, and trust in every surface—especially in high-stakes health contexts
  • Incorporate accessibility and inclusivity from the start (contrast, hierarchy, legibility, motion, localization-aware layouts)
  • Use prototypes (Figma, FigJam, FigMake, etc.) to communicate interaction and motion, not just static screens

Deliver high quality product & experience design

  • Lead end-to-end design from discovery through ship and iteration for key Member Experience projects (e.g., home, onboarding, notifications, content and care modules)
  • Partner with Product, Engineering, Clinical, and Data to define experience goals, success metrics, and hypotheses, and to design experiments that move those metrics

Collaborate and build culture

  • Act as a strong thought partner to PM and Engineering leads; bring options, tradeoffs, and clear recommendations to the table
  • Facilitate crits, workshops, and working sessions that move cross-functional teams toward decisions (rather than just sharing work)
  • Provide feedback and informal mentorship to other designers, modeling high standards for visual craft, systems-thinking, and ownership
  • Contribute to a culture of continuous improvement: design audits, retros, and small, high-impact refinements to the existing experience

What you’ll bring

Experience

  • 5-8+ years of experience in product design, including experience working on consumer products
  • A strong portfolio that demonstrates end-to-end product work and exceptional visual design; not just UX flows
  • Experience working with or contributing to a design system and collaborating closely with Brand / Visual Design
  • Experience designing for mobile applications and responsive web experiences

Skills

  • Visual design excellence: strong command of typography, color, layout, and composition; you know how to create interfaces that feel both beautiful and functional
  • Interaction design: you design clear flows and interaction patterns, including edge cases and micro-interactions, that feel intuitive and consistent
  • Systems thinking: you design components and patterns that can be reused and extended; you understand when to prioritize systematic solutions versus bespoke moments
  • Communication & storytelling: you can clearly articulate design decisions, rationale, and tradeoffs to designers, PMs, engineers, and executives
  • Execution at pace: you can move quickly when needed without losing taste, using prototyping and visual exploration to get to the right answer faster

Mindset

  • Member-obsessed, with empathy for people navigating fertility, pregnancy, parenting, and menopause
  • Proud of your craft and motivated by raising the bar on quality and consistency
  • Self starter, always seeing gaps and opportunities while rallying teams in driving quality forward
  • Comfortable working in a fast-paced, evolving environment where priorities can shift and experimentation is encouraged
  • Curious about modern tools and workflows (including AI tools) that help you explore options and get to a higher-quality outcome faster—without outsourcing your judgment

Nice to have

  • Experience designing in healthcare, health tech, or other regulated domains
  • Experience designing or specifying motion and micro-interactions (bonus if you’ve used tools like After Effects, Rive, or similar)
  • Familiarity with accessibility standards (e.g., WCAG) and localization constraints

The base salary range for this role is $175,000 - $195,000 per yearYou will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.

This role requires active work authorization in the US.

Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week  (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C., we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction.

At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.

Benefits That Work For You

Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits:

  • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
  • Whole-self care through wellness partnerships
  • Hybrid work, in office meals, and work together days 
  • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
  • Annual professional development stipend and access to a personal career coach through Maven for Mavens
  • 401K matching for US-based employees, with immediate vesting

These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. 

Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g [email protected]). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: [email protected]. For general and additional inquiries, please contact us at [email protected]

Perks & Benefits Extracted with AI

  • Health Insurance: Employer-covered health, dental, and insurance plan options
  • Learning Budget: Annual professional development stipend and access to a personal career coach through Maven for Mavens
  • Paid Parental Leave: 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
  • Remote-Friendly: Maven embraces a flexible hybrid work model.

Maven Clinic is a privately held New York, NY company that offers a telemedicine-based virtual clinic for women's and family health.

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Salary
$175,000 – $195,000 per year
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