Senior Product Designer, Investor Experience

What we do and why we do it

As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to make real estate investing radically accessible, cost effective, and simple. We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it.

How it’s going (and growing)

With a talented team of 600+ Roofsters, our collaborative, can-do culture is what fuels our growth. In 2022, we closed on our Series E, raising $240 million, and have offices in California, Texas, and New York as well as many remote opportunities. Our growth includes recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and Mynd (property management platform for both Retail and Institutional investors).

About the role:

You will be joining a small but mighty design team, with the opportunity to have real impact not only in your product area, but within the broader Design Team as well. Our ideal candidate will be passionate about creating intuitive and visually appealing user interfaces that enhance the overall user experience for both our web and mobile apps. You’ll do this with the full support of our experienced product managers, data analysts, engineers, and of course the rest of the design team. You should be excited to move quickly and make a broad, meaningful mark on the evolution of our product suite and customer experience. This role will focus on investor experience across Roofstock brands paying particular attention to mobile applications.

Responsibilities: What you'll do

• Partner with your peers across product, marketing, and engineering to design digital experiences and UI components that are engaging and delightful
• Use research, analytics, and user feedback to gain a deep understanding of user needs and improve the experience for everyone using our platform and apps
• Conduct usability testing and user research with internal operators, investors, residents, and applicants to iterate and refine designs
• Work in Figma to design and prototype features, flows, and net-new products and services
• Develop high-fidelity visual designs, including UI components, iconography, and other visual elements
• Advocate for great UX, inspiring your teams with a strong point of view about what’s possible and aspirational for your product areas as well as Roofstock as a whole
• Leverage and contribute to our Design System to ensure consistency across platforms and touchpoints
• Stay in close communication with Product Managers, Engineers and business partners to ensure all features are implemented to specifications and iterate accordingly
• Participate in internal design critiques and present your work to stakeholders at all levels
• Stay up to date on the latest design trends, tools, and best practices within the B2C product space

Qualifications: What'll get your foot in the door

• Proven experience as a Product Designer with a strong portfolio showcasing consumer-facing applications, including native mobile experience ( 6+ years of experience)
• Mastery of Figma, including using and contributing to design systems 
• Excellent communication skills and ability to articulate design decisions to teammates and stakeholders at all levels
• Strong understanding of user-centered design principles and best practices, particularly for a mobile audience
• Skilled in strategic partnership with the ability to help identify opportunities, refine problems and solutions, and help the team deliver great customer experiences
• Familiarity with front end software development languages and practices
• Past experience with real estate technology is a plus

Nice to haves:

• Interest or experience in motion design and illustration
• Experience using Jira and Notion to manage products

Location

This role is HYBRID with a requirement Oakland, CA (Greater Oakland Area with an expectation to be in-office on Tuesdays and Thursdays weekly) 

Compensation

 $168,500 - $198,000 annual base salary. The compensation range may be adjusted based on experience and location.

Pay Transparency

Our compensation reflects several US geographic markets. The base pay for this position represents the expected salary for this position.  Ultimately, in determining your pay it will be based on several factors including location, job-related knowledge, skills, experience and other job related factors.  Roofstock is a total compensation company; the base salary is only part of our total compensation package.

Competitive & Unique Benefits Package:

• Generous PTO Policy
• 13 Paid Holidays
• Volunteer Time Off
• Paid Parental Leave
• 401k Program
• Wellness and home office/cell phone subsidies
• Robust health, dental, vision insurance, and more

Must be authorized to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time.

Any offer of employment is conditioned upon the successful completion of a background investigation.

Commitment to Equal Employment Opportunity 

The company provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to race, color, religion, sex, gender, gender expression, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, marital status, sexual orientation, military or veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training and social, and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.

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