Senior Product Designer

HYPR, the Identity Assurance Company, helps organizations create trust in the identity lifecycle.  We are a community of bold thinkers and energetic doers who imagined a brand new approach to identity security and, at the same time, are eliminating a pervasive and persistent 60-year old problem – the password. Since being founded in 2014, the company has grown to be the premium provider of authentication security to marquee brands around the globe and are quickly becoming the recognized leader in Identity Assurance. We are looking for exceptional people with the ambition and the will to positively change the world. If that sounds like you, join us on our mission to create a passwordless world and secure the identity lifecycle.

About the Role

We are seeking a Senior Product Designer with 7+ years of experience designing user‑centered authentication and identity verification products. In this role, you will lead product design from early discovery through delivery and iteration. You will raise the quality bar for design, partnering closely with product and engineering across mobile, web/browsers, clients and platform to deliver meaningful outcomes. If that sounds like you, join us on our mission to create a passwordless world and secure the identity verification lifecycle.

What You’ll Do

Understand & Advocate for Users, Problems, and Quality

• Champion the user throughout the product lifecycle, ensuring user needs remain central to decision‑making
• Conduct and/or guide user research including interviews, surveys, usability testing, and contextual inquiry
• Synthesize research findings into personas, user journeys, problem statements, and opportunity areas
• Translate user needs and insights into clear, actionable design requirements
• Validate assumptions through testing, feedback, and data; push for clarity, simplicity, and high design quality in all experiences
• Proactively identify usability risks and experience gaps that could impact product health

User Experience & Interaction Design

• Design how the product works and feels end‑to‑end across workflows and touchpoints
• Create user flows, task flows, and information architecture that reduce friction and cognitive load
• Balance user needs with business objectives and technical constraints
• Ensure experiences are intuitive, efficient, consistent, and scalable
• Design screens, layouts, and interaction patterns for complex product areas
• Apply strong visual design fundamentals including typography, color, spacing, and hierarchy
• Produce wireframes, mockups, and high‑fidelity designs
• Ensure accessibility and usability best practices are met or exceeded

Prototyping & Testing

• Collaborate in pre‑planning new work, features, and enhancements
• Rapidly explore ideas and validate solutions before development
• Deliver low‑ and high‑fidelity prototypes to communicate concepts and test behaviors
• Run usability tests and interpret both qualitative and quantitative results
• Iterate designs based on data, user feedback, and beta usage
• Validate outcomes against defined user and business goals

Measure, Maintain & Evolve

• Create, maintain, and evolve reusable components and design patterns
• Contribute to and help manage design systems and experience guidelines
• Promote consistency and quality across platforms and features
• Analyze user behavior and feedback post‑release
• Define and track UX success metrics in partnership with product and analytics teams
• Continuously refine experiences based on insights and experimentation
• Support A/B testing and learning‑driven iteration

What We’re Looking For

• 10+ years of experience in product design, UX, or interaction design for digital products
• A strong portfolio demonstrating end‑to‑end design thinking and real‑world impact across mobile, browser, portals, and client applications.
• Strong collaboration skills and comfort working with product and engineering partners
• Excellent communication skills with the ability to clearly articulate design decisions
• A passion for quality, usability, and continuous improvement working on SaaS, enterprise, or platform products
• Superior skills with Figma, Aha!, Confluence a must. Jira, Pendo, nice to have.
• Bachelor’s Degree with emphasis or major in Design (Graphic, Interaction, Communication, Visual), Human–Computer Interaction (HCI), User Experience (UX) or User‑Centered Design

Additional Information

• Full Time Opportunity: Yes
• The core meeting hours for this position are from 2:00 PM to 6:00 PM. Attendance is required for meetings scheduled between 2:00 PM and 6:00 PM. These meetings may be attended remotely via Zoom. Outside of these scheduled meetings, working hours are flexible. 
• This position is a hybrid role. Employees are required to work in the office a minimum of two days per week—specifically Tuesdays and Wednesdays. The remaining workdays offer flexible remote options.

As the premium provider of authentication security, HYPR is committed to preventing identity fraud by safely and accurately verifying the identities of our employees. Accordingly, all new employees are required to participate in an automated identity verification process, which includes document verification, location detection, and facial recognition, on their first day of employment with the Company.  To learn more about this identity verification process,  please contact [email protected].