About Us
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, from marketing agencies to entrepreneurs to small businesses and beyond. Our platform empowers users across industries to streamline operations, drive growth, and crush their goals.HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.
Our People
With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.
Our Impact
Every month, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.
Learn more about us on our YouTube Channel or Blog Posts
About the role:
We are seeking a Senior Product Designer with 5+ years of work experience in the SaaS arena. The ideal candidate will be skilled at each stage of the design process but always focused on the needs of the end user. You will work with other designers and cross-functional team members and will rely heavily on both qualitative and quantitative data to make informed decisions. Applications without a folio will not be considered.
If you are someone who not only understands but can also demonstrate a strong muscle memory of design fundamentals and applied areas - we want you aboard!
Requirements
Proven experience in all phases of the design process including user research, copywriting, wireframing, prototyping, visual design, interaction design, and usability testing
A broad portfolio that demonstrates your design chops across the phases mentioned above
Well versed with Vibe-designing, familiarity with AI-tooling for design
Experience as a contributor to multiple high impact projects and work as a “team-of-one”
An intuitive eye for customer needs beyond the obvious
Ability to collaborate with cross-functional team members
Ability to collect and interpret both qualitative and quantitative feedback
A well-rounded portfolio of client work, demonstrating a strong understanding of client objectives
Ability to effectively communicate and persuade around design concepts
Passion for design; not satisfied with the status quo and always thinking of ways to improve
Creative problem-solving skills
Dynamic, creative personality, effective at engaging and influencing a variety of audiences
Provide assistance to product engineers when needed
Recommend new tools and technologies by staying abreast of the latest trends and techniques
Responsibilities
By partnering with cross-functional teams and customers, you will turn your insights into delightful products in a creative environment that requires proven design skills and the ability to execute a creative vision.
Set design requirements based on requirements and user research.
Identify new product improvement opportunities.
Analyze how a new product/flow/feature satisfies market needs and consumer preferences.
Stay up to date on current industry trends and market conditions.
Coordinate with other design team members to ensure consistent and accurate communication.
Modify and revise existing designs to meet changing customer preferences.
Work closely with product engineers to suggest improvements for products and processes.
Present product design ideas to cross-functional teams and senior leadership.
Equal Employment Opportunity Information
The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.
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