Senior Product Designer

Our team is committed to enhancing physician and patient quality of life through Elation, a SaaS cloud-based clinical platform. We’ve built a product that users love, and we plan to keep it that way by continuing to empathize with users and help them overcome their most significant challenges. Designing at Elation is humbling, challenging, and rewarding. Our users do work that affects human lives, and our tools can make or break that work.

The Role

We are looking for a Senior Product Designer to join our mission of designing the right tools and experiences for our users. As a Senior Product Designer, you will own the entire design process for complex, ambiguous problems within a specific product domain. You will be responsible for not only delivering high-quality features but also for shaping the strategic direction of your domain and ensuring your team is focused on solving the right user problems.

What You'll Do

• Deeply understand our users—their problems, workflows, and jobs-to-be-done—to ensure we are always solving for the right thing.
• Own and lead the design process from discovery to delivery, making key decisions on solution direction and details.
• Drive the strategic direction of your domain in partnership with Product and Engineering, forecasting the impact of your solutions on users.
• Collaborate cross-functionally to deliver a clear, consistent, and high-quality user experience.
• Define and own the user satisfaction and usability metrics for your solutions, ensuring the team is aligned on how to measure success.
• Act as a leader on the design team by mentoring other designers, leading design critiques, and driving initiatives that improve our culture, tools, and processes.

What We're Looking For

• 3+ years of experience designing and shipping complex, web-based products in a cross-functional team.
• A strong online portfolio demonstrating your ability to navigate ambiguous problem spaces, from research and strategy through to polished, human-centered user experiences. Your portfolio should showcase your strengths in UX, UI, and visual design.
• Proven experience in leading and executing a variety of user research methods.
• Excellent communication and collaboration skills, with a track record of building strong partnerships with Product and Engineering.
• Proficiency in modern design tools like Figma.
• Experience in designing for complex workflows is a must; experience in healthcare or with AI-powered experiences is a strong plus.

SALARY RANGE: $160,000- 190,000 CAD

Elation welcomes individuals from all backgrounds and walks of life. Elation is proud to be an Equal Opportunity Employer and is dedicated to creating and maintaining a diverse and inclusive work environment.

We are committed to equal opportunity for all employees and applicants, and value individuals with diverse perspectives including, but not limited to: race, color, religion, sex, sexual orientation, socioeconomic status, age, gender identity or gender expression, national origin, disability or veteran status.

Elation also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. We firmly believe a strong culture that supports a diverse and inclusive workforce allows us to achieve Elation’s mission of helping independent primary care thrive.